Merchandiser

Our dynamic Toys & Technology team are now looking for a highly analytical and commercially astute Merchandiser to join them here at Harrods on a 6-month fixed term contract.

About the Role 

In this role you will be responsible for leading your team in planning sales, stock, intake, and margin across all channels. Through detailed analysis of historical data and close collaboration with buying colleagues, you will create and implement strategies that maximize profit and enhance business performance.

Other responsibilities will include:

• Conduct mid-season reviews to identify key growth areas and optimize stock allocation.
• Develop and manage sales, stock, and OTB (Open to Buy) plans to align with business goals.
• Reforecast in-season performance and implement actions to maximize profitability.
• Oversee the production of range plans and work closely with buyers to agree on brand-level OTB plans.
• Monitor trading performance, analyse risks and opportunities, and provide strategic recommendations.
• Manage intake, ensuring timely deliveries and quick resolution of shipment issues.
• Foster strong relationships with Buying, Distribution, Retail, Finance, and Online teams.
• Lead, train, and mentor Assistant Merchandisers and Merchandise Admin Assistants.
• Drive continuous process improvements to enhance efficiency and team performance.

About You 

You will be a talented and experienced Merchandiser with a strong background in multi-brand or luxury retail. You’ll also have proven expertise in merchandising, demonstrating strong analytical skills and proficiency in Microsoft Excel—SAP experience is a plus. You should be commercially astute, with the ability to identify opportunities and mitigate risks, ensuring optimal stock management and business profitability.

You will also have:

• Excellent communication and relationship-building skills.
• A collaborative leadership style with a passion for coaching and developing teams.
• Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods