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Distribution & Warehouse



Our Distribution and Warehouse team is a vital part of the Harrods success story, and you could be one step closer to joining a world class team across Thatcham and Knightsbridge.

Our 340,000 square foot warehouse, based in Thatcham is at the heart of our international distribution service and a key cog in ensuring a seamless experience for our customers.

Throughout the distribution centre there are a number of fantastic departments all contributing to our seamless distribution. From our .COM division picking and packing orders and dealing with our online queries and returns, our GM processing team acting as the first point of a call within the centre for our incoming products completing checks and the warehousing team responsible for the warehouse stock and operating our MHE machinery.

We also have our fleet of famous green lorries driven by our HGV drivers, delivering to our famous Knightsbridge store to our loyal customers.

Our Departments

.Com

.Com

.Com pack and process the customer orders for our online customers. We are involved in auto and manual packing and processing. We deliver domestic orders (UK) and Export orders. It is a physical role, handling a very large variety of goods.

General Merchandise Processing

General Merchandise Processing

General Merchandise Processing team is responsible for receipting in all stock that arrives to the Thatcham warehouse. From Jellycat toys through Charlotte Tilbury lipstick and Jenny Packham gowns, to Heinz ketchup.

Dispatch

Dispatch

Harrods Dispatch is a unique service that allows our customers to make a purchase from either home or in-store, and have their goods shipped to their desired address almost anywhere in the world.

Supply Chain

Supply Chain

The Supply Chain Planning teams ensure the efficient movement of stock through the business. This encapsulates multiple processes across the business working together to reduce lead times.

Key Roles

Warehouse Operative As a Warehouse Operative, you'll play a pivotal role in ensuring the smooth operation of our warehouse. We work together, and we win together in bringing moments of magic to our customers. In this role you will be responsible for ensuring that all warehouse tasks allocated to you are completed accurately and efficiently.

TAs a Stock Operative, you will ensure that orders processed efficiently and accurately, and that stock is stored appropriately to the Harrods standard, working alongside the Stock Control Specialist. You will be responsible for adhering to stock management processes, including shop floor replenishment where appropriate.

Responsible for running and maintaining all service reports needed to run the Dispatch Department. This includes running daily, weekly and monthly service reports and managing the filing of these and updating department figures and sharing them with the relevant stakeholders where necessary.

As a Team Leader , you will support Senior Management by leading a team in the efficient and smooth onward flow of goods through the supply chain providing the level of service excellence that Harrods is renowned for.

Our HGV2 Driver/Loaders help to provide an effective and efficient loading and delivery service from TVDC to Knightsbridge, Heathrow and Gatwick ensuring the highest standard of service excellence that Harrods is renowned for.

As a Harrods’ Dispatch Operative, you'll play a vital part in our Knightsbridge Dispatch team. Your responsibility is to ensure the prompt delivery of customer orders and to proactively address and solve, any inquiries or concerns that may arise during these deliveries.