Retail Services
Our comprehensive range of luxury in-store services perfectly complements Harrods’ world-renowned customer service. The Retail Services division includes valet parking, gift wrapping, lobby services, and our iconic Green Team, who greet guests at Harrods' famous doors in their distinctive green uniforms.
Each of these bespoke services is meticulously designed to elevate the shopping experience for our discerning guests. As the first and last touchpoints for our customers, these teams possess a sharp attention to detail and a commitment to going above and beyond, ensuring that every interaction at Harrods is truly memorable.
Our Departments
Valet Parking
Valet Parking
Valet Parking is available for all Harrods Customers, we have experienced drivers ready to park our customers cars if requested.
The Green Team
The Green Team
The Green Team The Green-suited men and women on the doors of Harrods. Ambassadors of Harrods and available to assist our customers with their queries and direct them correctly.
The Lobby
The Lobby
The location of our Click and Collect Service
Gift Wrapping
Gift Wrapping
A special gift deserves special wrapping. Our in-store team is prepped and ready to transform your present, large or small, using luxury paper, ribbons and decorations
Key Roles
Retail Service Associate
There is a retail service associate role The Lobby and Gift Wrapping teams. Excellent customer service is a must as well as good operationally, both departments have touchpoints with various teams in the store.
Valet Parking Driver
Experienced Drivers who will be trusted with our customers vehicles while they are instore.
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