Brand Manager - Menswear & Womenswear
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As a Brand Manager, you’ll act as a representative of our Brand partners, providing a truly remarkable experience for every customer. Acting as a role model, people coach and product expert, you’ll drive sales and exceptional service. From day one, you’ll work alongside a team of retail experts who are extremely proud to be part of an incredible business.
About us
Harrods is in the middle of a transformation to ensure we remain a destination for a retail experience unlike any other. Alongside reimagining our retail spaces and our use of new technologies, we’re empowering our retail leaders to work wonders. Expectations are high, but as a Brand Manager, you’ll have a balance of freedom and support to make the impossible happen for customers.
About you
You’ll play a pivotal role for Harrods. Your key focus will be to drive sales and act as a point of liaison to the brand. Day to day, you’ll need to be passionate about customer satisfaction and improving the shop floor experience, as well as being full of ideas and energy to drive trade. Depending on the position you may also manage sales colleagues, so experience in managing people would be helpful.
As well as these qualities, it’s important you have:
- Experience working within luxury RTW
- Luxury womenswear background is essential
- Previous exposure to a supervisory/management type role
- The organisational skills to keep the shop floor running smoothly
- An eye for quality – we take pride in everything we do for the customer
- Reliability, hard work and customer focus – you’ll be an Ambassador for Harrods to one of our key Brand partners
- Confidence, resilience and composure
Our promise to you
We strive to remain the leader in luxury retail. Help us do this by realising the potential of your brand whilst balancing the needs of the Division, then you’ll have great things to look forward to. Our retail management team are supportive, work-hard, have fun and love to learn. You’ll join a busy, buzzing environment where your ideas will come to life every day and where you will be encouraged to be yourself. Plus you’ll have ongoing training and plenty of opportunities to grow with us.
Beyond this, you’ll have a great package of benefits that includes up to 33% staff discount on Harrods’ products, a generous pension plus 22 days’ paid holiday (rising to 27 days) and your birthday off.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.
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Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
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Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
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