Sales Associate - Rotisserie

We are currently looking for a full-time Sales Associate to join our Rotisserie department within our one-of-a-kind Food Halls. You will be responsible for providing world class customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals – all whilst being an ambassador for the Harrods brand.

As a Sales Associate in the Rotisserie department, you’ll enjoy a package that includes a salary of £28,554 + bonus, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.

About the Role

The role of a Sales Associate on our Rotisserie counter will provide the opportunity to learn more about food and service within our wider Foodhalls Division. The environment is fast moving and customer service focused, with the Sales Associates working on the counter being passionate and knowledgeable about all things food and drink.

From loading the raw chickens into the hot oven behind the counter, storing meat at the right temperatures, and cutting, preparing, serving meats (chicken, pork, beef), to providing an excellent customer service to all our customers, the Sales Associates on the Rotisserie counter relish the hustle and bustle of our world-famous Food Halls.

About You

You will have prior experience working in a hot food counter or kitchen environment, and will be comfortable assisting and advising customers based on their needs and preferences and/or allergies on their lunch selection - involving preparing lunch boxes, wraps and sandwiches whilst providing excellent customer service. You will also have excellent communication skills, enabling you to work with our production kitchen to ensure the food preparation runs smoothly and the counter is fully stocked at all times.

You will also:

• Have great organisational skills to keep the counter running smoothly.
• Have the ability to remain calm and measured even when under pressure.
• Be resilient and adaptable to your audience and environment, believing that anything is possible.
• Have good knowledge of food safety .
• Be comfortable working with meat, both raw and cooked (chicken, pork, beef).
• Have an awareness of allergies and dietary restrictions, preferred, but not essential.
• Have kitchen or hospitality experience (preferred, but not essential).

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods