Restaurant Supervisor
- Full Time
- Knightsbridge
- Management and Support
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. Through our Front of House staff, we drive ourselves and inspire others to always push for more and to create moments of magic for our customers.
We are seeking a passionate and dedicated Restaurant Supervisor to join our team and help us maintain our high standards.
About The Role
Reporting into the Restaurant Manager, you will be responsible for managing the restaurant waiting teams, ensuring it’s smooth running and going above and beyond for everyone who attends. You’ll be responsible for helping the business and the team in a manner that will ensure that all parties’ expected standards are maintained at all times. The role will have a huge focus on operational excellence by delivering a world class restaurant experience.
About You
You will have previous experience of working within world leading, and/or exceptional dining environments managing waiting teams, operating at the highest standard and embedding the right frameworks and training opportunities to enable success through your teams.
You will bring with you a passion and enthusiasm for working within hospitality and you demonstrate this through your communication – you lead by example.
You also understand and undertake day to day operational expectations around H&S, NPS, wastage maintenance and reporting, staff coverage, cash handling procedures and be able to Identify & create sales activity for your team through the implementation of upselling programs and incentives.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In joining the Harrods Team, you will receive:
- A competitive salary up to £17ph (this is made up of a generous base salary plus service charge*)
- Set contracted hours: Full time role, 39 hours, 5 days a week – paid additional working hours at an overtime rate of 1.5 p/h
- Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise
- Staff Canteen
- Up to 30 days’ annual leave (including Bank holidays) + your birthday off
- Up to 33% Harrods discount
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. An exciting opportunity has arisen for a Project Coordinator to join our succes
Reference
VAC- 43333
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
We are now seeking an Assistant Reservations Manager to join our growing restaurants reservations team. This is your chance to be part of something truly spectacular. Join us in creating memorable exp
Reference
VAC- 43093
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
We are seeking an experienced and commercially astute Head of Culinary to lead our global restaurant operations and drive culinary excellence across all regions.About the RoleReporting to the Director
Reference
VAC- 42322
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonRead our insights
Teaser
Early CareersContent Type
Career StoriesPublish date
12/16/2024
Summary
From day one as a Retail Academy Apprentice to becoming an Associate Resourcing Partner, Etienne’s career journey at Harrods is a testament to the opportunities the Retail Academy offers.
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/16/2024
Summary
Meet Jake, our Buying Assistant in Toys & Technology at Harrods. For Jake, Buying is all about balance—combining creativity with data to make selections that perform in-store and bring exc
Teaser
Only at HarrodsContent Type
NewsPublish date
12/12/2024
Summary
For weeks, our iconic windows have transformed into enchanting workshops of wonder, all thanks to our spectacular collaboration with Loro Piana. In this episode, Katie Service an
Teaser
Early CareersContent Type
Career StoriesPublish date
12/12/2024
Summary
Ever wondered what it’s like to be a Retail Leadership Apprentice at Harrods? Join Newly, one of our current apprentices, for a behind-the-scenes look at her day. From unpacking deliveri
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/08/2024
Summary
Meet Chloe, a Buying Assistant in Food & Beverage at Harrods. From building trade reports to coordinating with suppliers and studio teams, Chloe plays a key part in bringing seasonal campa
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/04/2024
Summary
Meet Ellie, an Assistant Buyer in Seasonal, Gifting, and Arcade at Harrods 🎄 Buying is so much more than numbers and data. Ellie works closely with our retail, online, and studio teams
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
11/29/2024
Summary
Meet Dana, a Buying Assistant in Beauty at Harrods. In Buying, it’s not just about choosing the right products for our customers—it’s about having the tools and insights to make it happen.
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/22/2024
Summary
The R.E.A.D Network and Mental Wellbeing Network proudly hosted the Wellness Power Hour in honour of Movember. This inspiring event highlighted how movement, nutrition, and mindfulness can
Teaser
Head OfficeContent Type
EventsPublish date
11/18/2024
Summary
Every month at our Hammersmith location, we host a community breakfast to bring colleagues together for connection and inspiration. This time, our award-winning Interior Design team took t
Teaser
Chefs & HospitalityContent Type
NewsPublish date
11/07/2024
Summary
Episode 7: Christian and Holly The Georgian This week marks a milestone for all of us at Harrods with the grand reopening of The Georgian! Christian Black, our Head of Business Dev
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/05/2024
Summary
"Last month, we celebrated Black History Month by honouring the invaluable contributions of Black people to British society. This year’s theme, Reclaiming Narratives, inspired us to spotli
Teaser
Belonging & InclusionContent Type
NewsPublish date
10/29/2024
Summary
In the latest "This is Me" series, Tamzin, a Merchandiser in Technology and Toys at Harrods, reflects on her journey growing up in London with roots in Ghana and Dominica. She shares her e
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs