Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Men's Polo Ralph Lauren combines collegiate classics and time-honored English haberdashery with downtown styles and all-American sporting looks in sportswear and tailored clothing.
About the Role
As a Supervisor in Harrods for Polo Ralph Lauren in our Menswear Department, you will be the face of one of our most prestigious brands, providing a holistic shopping experience that is as unique as it is memorable. You will drive trade through building a loyal client base, arranging and hosting training sessions for the wider team, and delivering exceptional service standards. You will raise the profile of the brand and build extensive networks across the store to maximise sales and eventing opportunities.
You will be the key point of contact with the brand representatives externally, compiling detailed weekly reports and building a trusted relationship. In return, you’ll enjoy a package that includes a salary of £30,160, access to a competitive commission scheme, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.
About You
As an exceptional retail professional, you will not only specialise in your own brand but will also have an in-depth appreciation of the wider industry and Harrods itself. You are driven by passion for our customers and delivering best in class service. You do this by putting customers at the heart of everything you do, building long-lasting client relationships and demonstrating exceptional product and Harrods knowledge. You will deliver excellence through detail, with proven experience in ensuring impeccable Visual Merchandising standards as well as diligent stock management.
You will also have:
- Self-motivation and be naturally curious, you will be keen to develop your product and industry knowledge
- An out-of-the-box mentality, to surprise and delight customers with exceptional customer service and interpersonal skills
- Exceptional organisational skills to keep the shop floor running smoothly
- Outstanding communication skills both written and verbal
- Ability to engage analytical approaches in driving the business of your brand
About Us
Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. The environment sets Harrods apart, the personal attention we lavish on every customer, and our people’s unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
On top of this, you will receive a great set of benefits, great in-store discounts with extra 10% staff only days and a culture of recognition which celebrates and rewards individual achievement.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our Fine Watches department, you’ll enjoy a package that includes a salary of £26,500 + commission, as well as access to our renowned Harrods benefits, including generous d
Reference
VAC- 14627
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our cutting-edge Beauty departments, you’ll enjoy a package that includes a salary of £26,500 + commission, as well as access to our renowned Harrods benefits, including ge
Reference
VAC- 36283
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
We are recruiting a passionate Brand Specialist to join our Luxury Jewellery Department.About the RoleAs a Brand Specialist, you will be responsible for providing a complete shopping experience that i
Reference
VAC- 42719
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
We are currently looking for a Digital Administrator to join our Rolex team within our Fine Watches Department. Within this role, you will support the operation of all Rolex enquiries, providing a mar
Reference
VAC- 40801
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Bristol
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
H beauty is no normal beauty hall, with a champagne bar, blow dry bar, interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we ar
Reference
VAC- 31535
Expiry Date
01/01/0001
Job managed by:
Jamie BradleyJob managed by:
Jamie BradleySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
The Wellness Clinic within Harrods, is seeking a dedicated Wellness Clinic Coordinator to manage front desk operations at The Wellness Clinic within Harrods. This luxury space unites the world’s leadi
Reference
VAC- 40075
Expiry Date
01/01/0001
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Furniture Specialist within our luxury Beds Studio, you’ll enjoy a package that includes a salary of £30,160 + commission, as well as access to our renowned Harrods benefits, including generous d
Reference
VAC- 42187
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
We are looking for a Front of House and Reservations Advisor to join the team within our Hair and Beauty Salon here at Harrods.This is a permanent position, fulltime hours that can be worked over 4 or
Reference
VAC- 42073
Expiry Date
01/01/0001
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a full-time Sales Associate within our one of a kind Foodhalls departments, you’ll enjoy a package that includes a salary of £28,554 + bonus, as well as access to our renowned Harrods benefits, inc
Reference
VAC- 28157
Expiry Date
01/01/0001
Job managed by:
Lucy GovanJob managed by:
Lucy GovanSalary
Location
Location
Lakeside
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
H beauty is no normal beauty hall, with a champagne bar, blow dry bar, interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we ar
Reference
VAC- 33213
Expiry Date
01/01/0001
Job managed by:
Jamie BradleyJob managed by:
Jamie BradleyRead our insights
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/08/2024
Summary
Meet Chloe, a Buying Assistant in Food & Beverage at Harrods. From building trade reports to coordinating with suppliers and studio teams, Chloe plays a key part in bringing seasonal campa
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/04/2024
Summary
Meet Ellie, an Assistant Buyer in Seasonal, Gifting, and Arcade at Harrods 🎄 Buying is so much more than numbers and data. Ellie works closely with our retail, online, and studio teams
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
11/29/2024
Summary
Meet Dana, a Buying Assistant in Beauty at Harrods. In Buying, it’s not just about choosing the right products for our customers—it’s about having the tools and insights to make it happen.
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/22/2024
Summary
The R.E.A.D Network and Mental Wellbeing Network proudly hosted the Wellness Power Hour in honour of Movember. This inspiring event highlighted how movement, nutrition, and mindfulness can
Teaser
Head OfficeContent Type
EventsPublish date
11/18/2024
Summary
Every month at our Hammersmith location, we host a community breakfast to bring colleagues together for connection and inspiration. This time, our award-winning Interior Design team took t
Teaser
Chefs & HospitalityContent Type
NewsPublish date
11/07/2024
Summary
Episode 7: Christian and Holly The Georgian This week marks a milestone for all of us at Harrods with the grand reopening of The Georgian! Christian Black, our Head of Business Dev
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/05/2024
Summary
"Last month, we celebrated Black History Month by honouring the invaluable contributions of Black people to British society. This year’s theme, Reclaiming Narratives, inspired us to spotli
Teaser
Belonging & InclusionContent Type
NewsPublish date
10/29/2024
Summary
In the latest "This is Me" series, Tamzin, a Merchandiser in Technology and Toys at Harrods, reflects on her journey growing up in London with roots in Ghana and Dominica. She shares her e
Teaser
Belonging & InclusionContent Type
EventsPublish date
10/28/2024
Summary
"October marks Breast Cancer Awareness Month, and the Women's Network hosted a quiz night to generate awareness and raise donations. With delicious food, wonderful company, and a strong se
Teaser
Head OfficeContent Type
EventsPublish date
10/21/2024
Summary
Every month at our Hammersmith location, we come together for a community breakfast. With guest hosts from various departments, this is a wonderful opportunity for colleagues to network, c
Teaser
Head OfficeContent Type
Career StoriesPublish date
10/09/2024
Summary
This week, we sat down with Huma, one of our Assistant Merchandisers at Harrods, to get an inside look at life in the merchandising team. In this interview, Huma shares what her role involves, h
Teaser
Learning & DevelopmentContent Type
NewsPublish date
08/30/2024
Summary
Three stages. Three guest speakers. Three days of learning. We're excited to present our second Learn & Connect Fest, powered by inrehearsal's incredible network of speakers, experts, and
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs