Lucy Govan
and I manage this role.
Resourcing Partner
Wines and Spirits Private Client Manager
- Full Time
- Knightsbridge
- Retail Management
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are recruiting for a Wine and Spirits Private Client Manager to join our passionate and dynamic Wines and Spirits operation in Harrods’ iconic Knightsbridge store. This role is a fantastic opportunity, offering some of the best and most exclusive wine and spirit products in the world to a remarkable group of retail and private clients.
About the Role
The Private Client Manager for Wines and Spirits is accountable for the delivery of business performance from a sales perspective. This includes appropriately helping to obtain and sell the most exclusive products available, building and developing brand relationships, and delivering and championing highest levels of service throughout the client journey through professionalised clientelling and product allocation.
Our Wines and Spirits Private Client Manager will set an exceptional business strategy with clear sales and service vision for the sales team. The Business Manager is the expert co-ordinator between customer interactions and the commercial team, allowing seamless commercial direction and team leadership.
About You
You will have expert knowledge across Wines and Spirits and a focus on delivering world leading customer service. With a passion for commercial success and problem-solving, you have the ability to handle ambiguity and operate in a fluid and fast paced environment.
You’ll also have –
- A background in Wines and Spirits and relevant accreditations to validate this (i.e. WSET diploma, or equivalent experience in the industry).
- Proven business acumen to ensure sound decision making.
- Strong stakeholder management and influencing skills, with ability to work effectively in a matrix environment and in close collaboration with other stakeholders.
- A focus on problem solving and making process and operating improvements.
- The ability to manage competing priorities to ensure delivery.
- Unwavering focus on exceptional customer experience with a strong understanding of high-end clientelling.
- Courage to face into difficult situations in a respectful and professional way.
- A driven, self-motivated and results-focussed attitude.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. As the world’s leading luxury
Reference
VAC- 42036
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. As the world’s leading luxury
Reference
VAC- 42034
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We are currently looking for a Brand Manager to join our Fine Watches department. You will be the face of our iconic brand, driven by passion for our customers and delivering the best service. You wil
Reference
VAC- 39937
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. As the world’s leading luxury
Reference
VAC- 29215
Expiry Date
01/01/0001
Job managed by:
Jamie BradleyJob managed by:
Jamie BradleySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Leading on sales, commercial and operations activity, you’ll inspire your division to make the impossible possible, exceeding expectations while nurturing talent across your teams. With a multi-millio
Reference
VAC- 41649
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We are now looking for a Senior Retail Manager who is passionate about the Fashion industry and driving our fantastic team of Retail Managers to achieve the best results across our iconic Womenswear D
Reference
VAC- 39987
Expiry Date
01/01/0001
Job managed by:
Jamie BradleyJob managed by:
Jamie BradleySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to ma
Reference
VAC- 40261
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallRead our insights
Teaser
Head OfficeContent Type
EventsPublish date
10/21/2024
Summary
Every month at our Hammersmith location, we come together for a community breakfast. With guest hosts from various departments, this is a wonderful opportunity for colleagues to network, c
Teaser
Head OfficeContent Type
Career StoriesPublish date
10/09/2024
Summary
This week, we sat down with Huma, one of our Assistant Merchandisers at Harrods, to get an inside look at life in the merchandising team. In this interview, Huma shares what her role involves, h
Teaser
Learning & DevelopmentContent Type
NewsPublish date
08/30/2024
Summary
Three stages. Three guest speakers. Three days of learning. We're excited to present our second Learn & Connect Fest, powered by inrehearsal's incredible network of speakers, experts, and
Teaser
Learning & DevelopmentContent Type
EventsPublish date
08/29/2024
Summary
Last year marked a significant milestone for apprenticeships at Harrods with a record number of learners joining the program and the implementation of new standards. This year, we celebrat
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/19/2024
Summary
As part of our celebrations for South Asian Heritage month, global makeup artist Manny Shina joined us for an exclusive Beauty Masterclass. Our colleagues discovered the secrets to achievin
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/09/2024
Summary
"My name is Eisa. I have been at Harrods for just over two years, working in Brand Partnerships, and I'm part of the R.E.A.D Network. Growing up South Asian is a big blessing. We have huge
Teaser
Head OfficeContent Type
NewsPublish date
08/05/2024
Summary
"The Harrods Events Team hold the authority on event delivery at an exceptional standard. Working alongside our brand partners and our Harrods stakeholders on event concepts from creative
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/25/2024
Summary
"We are truly proud to bring South Asian Heritage Month to life this year. This is the first time we are celebrating as a Racial Equality and Diversity network, and our aim is to make Sout
Teaser
Our Promise & ValuesContent Type
NewsPublish date
07/24/2024
Summary
Episode 6: Davinia & Anna In with the New It's been an exciting week for all of us at Harrods, as we have just launched our wonderful new range of Harrods products. We catch up wit
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/19/2024
Summary
"I'm delighted to share that, throughout July and August, our Racial Equality and Diversity Network (R.E.A.D) will be celebrating South Asian Heritage Month. This year's theme is "Free to
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/09/2024
Summary
Together with pride. Harrods, Rosewood London and L’Oreal joined forces to celebrate LGBTQIA+ Icons for Pride Month. We are proud to build conversations on diversity, inclusion and visibi
Teaser
Our Promise & ValuesContent Type
EventsPublish date
06/25/2024
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs