Talent Development Manager
- Full Time
- Hammersmith
- Human Resources
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our incredible Colleague Experience team is looking for a Talent Development Manager to take the helm of our key internal management development programmes. This role is varied – a combination of programme management and delivery. If you’re energised by coaching, facilitating learning and working in a hands-on way with colleagues, this is the role for you.
Our Colleague Experience team plays a pivotal role in creating a culture of which we are all proud. The team are responsible for a number of different workstreams including Colleague Engagement and Talent, utilising listening initiatives to create first-class development programmes.
About the Role
The Talent Development Manager is someone who has a very real impact on our culture by helping develop our future managers and business leaders, through our industry-leading Harrods Management Programme and Retail Management Programme. What’s unique about this role is the opportunity to work with colleagues from all levels across the business, supporting them through defining moments in their careers. This is an opportunity to relook at how we develop our managers and partner closely with the business to support our top and emerging talent. You will be a champion of talent programmes internally, proactively partnering with key stakeholders (e.g. Business Partners, Business Leaders) to discuss needs, share reporting and insights.
Act as a subject matter expert on management and leadership, your role will be broken down into the following areas:
Leading programmes -
- Take full ownership of the scoping, design and delivery of talent programmes, keen on using behavioural science.
- Facilitate learning and/or working sessions to a variety of audiences, including senior managers.
- Coach and mentor programme delegates.
- Conduct programme evaluation and create robust reporting to demonstrate impact.
Supporting talent measurement and management -
- Lead strategic discussions around talent management (e.g., succession planning, future skills analysis)
- Support the delivery of the annual talent review process - Workday testing, manager briefings, calibration meeting support, reporting.
- Use talent data to make fair and informed decisions in regard to talent interventions.
- Champion and facilitate internal mobility through career coaching, creating robust learning proposals and project plans.
- Work directly with the business to identify learning needs for top talent.
- Create robust learning proposals and project plans.
- Select and use psychometrics and development tools such as strengths based assessments.
About You
This role is highly specialised, you will be someone who understands adult learning, management development and can help others challenge their thinking and change behaviours. You have a keen interest in behavioural science, and have demonstrable experience of facilitating learning & training as well as leading strategic discussions. You will have experience in scoping, designing, and delivering projects – the end to end design and delivery of programmes.
You will be a driven manager who stays on top of industry trends, taking insights from internal data and external research, to inform best practice at Harrods. You will ideally, but not essentially, have a formal coaching qualification and prior certification in tools such as Hogan, NEO-PI. You will be used to management budgets and can work independently with this.
You will also:
- Demonstrate a passion for helping people to learn, grow and develop.
- Have expert understanding of adult learning design principles and best practices.
- Have experience in digital platform functionality, capability and approach (e.g. Workday).
- Demonstrate strong stakeholder management and proven experience building effective relationships across a wide network.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We have a new opportunity for a Workday Solution Analyst to join our expanding Workday team.About the roleThe Workday Solution Analyst will be responsible for the day to day operational support for Wo
Reference
VAC- 40373
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for a Concessions HR Assistant to provide high-quality administrative and query resolution services for our Concession colleagues.As we celebrate this momentous anniversary year, now mo
Reference
VAC- 40767
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for an exceptional HR Business Partner, to collaborate with and guide our most senior Directors on all things people strategy. At Harrods the HRBP truly has a seat at the table and is
Reference
VAC- 40689
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Fixed Term
Description
Our Colleague Experience team is looking for an experienced Senior Leadership & Talent Manager on a 12 month fixed term contract. This role is critical in driving and implementing talent and leadershi
Reference
VAC- 37718
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for a Talent Coordinator to assist with attracting and selecting exceptional people who want to be a part of our Harrods story, specifically covering our Distribution and Supply Chain t
Reference
VAC- 39608
Expiry Date
01/01/0001
Job managed by:
Ellen FieldJob managed by:
Ellen FieldRead our insights
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/K4IW68Ciik6bvAjcyIhukw/75/Screenshot+2024-08-30+at+11.28.23.png)
Teaser
Learning & DevelopmentContent Type
NewsPublish date
08/30/2024
Summary
Three stages. Three guest speakers. Three days of learning. We're excited to present our second Learn & Connect Fest, powered by inrehearsal's incredible network of speakers, experts, and
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/44G7yb53IUFu_AjcupQZ5A/75/apprenticeship.jpg)
Teaser
Learning & DevelopmentContent Type
EventsPublish date
08/29/2024
Summary
Last year marked a significant milestone for apprenticeships at Harrods with a record number of learners joining the program and the implementation of new standards. This year, we celebrat
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/FPovNvFJA0ht9wjcupQZ5A/75/Screenshot+2024-08-19+at+16.46.56.png)
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/19/2024
Summary
As part of our celebrations for South Asian Heritage month, global makeup artist Manny Shina joined us for an exclusive Beauty Masterclass. Our colleagues discovered the secrets to achievin
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/aElnaEZSEkEsUQjcsTvHlA/75/Untitled+(1920+x+1080+px).png)
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/09/2024
Summary
"My name is Eisa. I have been at Harrods for just over two years, working in Brand Partnerships, and I'm part of the R.E.A.D Network. Growing up South Asian is a big blessing. We have huge
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/ItlQDXN8s0crugjcsTvHlA/75/Screenshot+2024-08-05+at+14.22.47.png)
Teaser
Head OfficeContent Type
NewsPublish date
08/05/2024
Summary
"The Harrods Events Team hold the authority on event delivery at an exceptional standard. Working alongside our brand partners and our Harrods stakeholders on event concepts from creative
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/kO6mZRdQiUW23Ajcn_1j1w/75/READ-FS.jpg)
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/25/2024
Summary
"We are truly proud to bring South Asian Heritage Month to life this year. This is the first time we are celebrating as a Racial Equality and Diversity network, and our aim is to make Sout
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/kpF7PkR6I0q2ywjcn_1j1w/75/H.png)
Teaser
Our Promise & ValuesContent Type
NewsPublish date
07/24/2024
Summary
Episode 6: Davinia & Anna In with the New It's been an exciting week for all of us at Harrods, as we have just launched our wonderful new range of Harrods products. We catch up wit
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/9ihJ8rqyUUO2WAjcn_1j1w/75/1.jpg)
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/19/2024
Summary
"I'm delighted to share that, throughout July and August, our Racial Equality and Diversity Network (R.E.A.D) will be celebrating South Asian Heritage Month. This year's theme is "Free to
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/ibV2hJmM3Eu10Qjcn_1j1w/75/Attrax+Thumbnails+(2).jpg)
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/09/2024
Summary
Together with pride. Harrods, Rosewood London and L’Oreal joined forces to celebrate LGBTQIA+ Icons for Pride Month. We are proud to build conversations on diversity, inclusion and visibi
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/HDqMvkmIwUHFagjckQeAsQ/75/Attrax+Thumbnails.jpg)
Teaser
Our Promise & ValuesContent Type
EventsPublish date
06/25/2024
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/nsdCHQct7UPFcQjckQeAsQ/75/Heading.jpg)
Teaser
AlumniContent Type
NewsPublish date
06/20/2024
Summary
We are delighted to announce that we've won the Community and Culture Award at The Alums for our Forever Green & Gold Alumni. This award recognises organisations that embody the best a
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481130/2667ff32-dcfb-4a4a-8fec-e2e20c502f23/2023.15250-main/img/6RO_4h0_t0an0AjcjzTFtA/75/Untitled+design+(1).jpg)
Teaser
Belonging & InclusionContent Type
NewsPublish date
06/19/2024
Summary
Our latest 'This Is Me' film for Pride Month 2024 is featuring Cristo Stuart. He is sharing his heartfelt story of growing up, living proudly as a cherished member of the LGBTQIA+ communit
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs