Partnerships Operations Assistant

We are seeking a dynamic and detail-oriented Partnerships Operations Assistant to join our Brand Experience Team.

About the Role
As a Partnerships Operations Assistant, you will coordinate the entire suite of in-store media platforms, ensuring smooth execution from booking through to completion. Acting as a channel expert, you’ll collaborate with brands, internal stakeholders, and external suppliers to bring marketing campaigns to life while supporting broader media operations, including digital, CRM, and app-based channels.

Key responsibilities:
•    Develop expertise in all media specifications across the Harrods Media portfolio, becoming a go-to resource for the wider Partnerships team.
•    Coordinate operations across the in-store screen network and print opportunities, liaising with internal teams, contractors, and external clients.
•    Manage advertising materials, ensuring deadlines are met and approvals are secured.
•    Monitor bookings and provide timely updates on specifications and schedules to clients, maintaining a high standard of professionalism.
•    Assist with content updates and digital scheduling, leveraging tools such as the Samsung VXT system to create innovative solutions.

About You
You are a highly organised and proactive professional who thrives on building strong relationships and delivering exceptional results. Adaptability is key in this role, as no two days are the same in our Partnerships world. You’ll bring energy, precision, and a collaborative spirit to this exciting role.

You will also have:
•    Exceptional attention to detail and a strong ability to manage multiple projects simultaneously.
•    A keen understanding of media operations, with the ability to navigate complex processes and systems.
•    A positive, solutions-focused mindset with a passion for collaboration and creativity.
•    Experience in coordinating media campaigns, including familiarity with content management systems and scheduling tools.
•    Excellent communication skills, capable of liaising effectively with a variety of stakeholders.

About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.

Uniquely You 
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods