We are currently looking for an Employee Relations Advisor to join our wonderful ER team.
About The Role
The ER Advisor provides an exceptional HR service, delivering quality, consistent advice; sharing knowledge and building the capability of the line managers in the area. The ER Advisor balances a reactive caseload with a proactive approach to reducing issues and delivering appropriate interventions, guiding managers on the best practices to people management. This role also builds strong and lasting relationships with employees and line managers to continually improve execution of HR policy and processes within the business.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
We are looking for someone with knowledge of employment law and HR systems and best practice. You will be a well organised, friendly and empathetic individual, able to build positive relationships with employees and line managers around the business. You will have demonstrable experience processing high volumes of work accurately, and will be comfortable working with data and information from multiple sources. Finally, you will have solid communications skills, a high level of written communication and excellent attention to detail.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for a dynamic Organisation Design Manager to develop and execute organisation design principles. The role will be responsible for leading on organisation design initiatives and being a
Reference
VAC- 45690
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are looking for a dynamic Rewards Manager to lead reward initiatives, providing advice and council to teams and managers on compensation matters, supporting development opportunities aligned with i
Reference
VAC- 45688
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We are seeking an Occupational Health Advisor to play a pivotal role in delivering an outstanding Occupational Health service that supports our colleagues and enhances their ability to thrive at work.
Reference
VAC- 43927
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
We have an exciting opportunity for a Principal Workday Lead to join our team here at Harrods. You will have a key role in shaping the Workday roadmap and enhancing system functionality and will wo
Reference
VAC- 43012
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdRead our insights

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
Uniquely YouContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t

Teaser
Uniquely YouContent Type
Career StoriesPublish date
04/08/2025
Summary
A native of Venezuela, Analius has lived in London for over 10 years and worked at Harrods for seven of them. We ask her for her current TikTok and TV obsessions, style go-tos and what cul

Teaser
Belonging & InclusionContent Type
EventsPublish date
03/26/2025
Summary
Our Neuroinclusion Network at Harrods was proud to host its inaugural panel discussion in honour of Neurodiversity Celebration Week. Led by our Partnerships Director, Alex Unitt, the pan

Teaser
Our Promise & ValuesContent Type
NewsPublish date
03/26/2025
Summary
WWF Earth Hour 2025 At Harrods, we were proud to take part in WWF Earth Hour on March 22nd, reinforcing our commitment to building a more sustainable future. This year’s theme, “Create

Teaser
Belonging & InclusionContent Type
NewsPublish date
03/26/2025
Summary
At Harrods, giving back to our community is a key part of our ESG strategy. As a founding partner of WEST Youth Zone, we are proud to support their incredible work in empowering

Teaser
GeneralContent Type
NewsPublish date
03/20/2025
Summary
2025 Women to Watch in Hospitality, Travel, Leisure & Retail Index. We are delighted to share that Lindsay Calderwood, Head of Digital Brand Partnerships, has been recognised in the Wi

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
For #InternationalWomensDay this year, we’re shining a spotlight on colleagues across Harrods. We’ve asked them to share their achievements, proud moments, and the diverse roles they hold

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
"Hello, my name is Luboslava Sevcikova, and I am a Uniformed Security Officer at Harrods. My journey began in July 2009, when I started working in Childrenswear. Over a year ago, I made th

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Meet Nicola, the General Store Manager for our new H beauty in Silverburn, Glasgow. Hear about her journey in the beauty retail industry and what excites her most about leading our newest

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Welcome to H beauty. Whether it’s finding the perfect red lipstick or sharing skincare secrets, we believe that beauty is about more than what’s on the shelves; it’s about the connections

Teaser
Early CareersContent Type
EventsPublish date
02/20/2025
Summary
This year, we celebrated National Apprenticeship Week 2025 by bringing together our talented apprentices and leaders for a series of inspiring learning and networking events. From gaining
Recently viewed jobs