Digital Concessions Specialist

We have an exciting opportunity for an Digital Concessions Specialist to join our online concessions team here at Harrods. You will support the Concession Category Manager to refine and optimise the existing digital concession model, working directly with luxury brand partners supporting the onboarding and operational management of Harrods’ Concession brands on Harrods.com

This is a fixed term contract

About the Role

The Digital Concessions Specialist will be to be responsible for transitioning existing Concession partners to the newly developed Harrods E-Concession model - which will be key to the creation of the longer-term brand development roadmap for the ecommerce business. 

Job Responsibilities

• Supporting the Concession Category Manager with on-boarding new brand partners for Harrods. Com. 
• Support in operational, technical projects within Harrods.com and the wider business that will provide trading advantages and streamlined processes
• Demonstrates a proactive interest in personal development and progression. Working with the Concession Category Manager to improve skill set gaps and gain more responsibility within the division.  
• Become the SME (Subject Matter Expert) for Concession production processes, raising your profile within the business and being the ‘go to’ for production queries 
• Own the Seasonal and Production Trackers, ensuring these are up to date. 

While based in Hammersmith, the role may require some travel to other Harrods office locations e.g. Knightsbridge, Thatcham and or Brand locations

About You

The ideal candidate will be an efficient professional who is detail oriented, accurate, highly organised, proactive, flexible, with good commercial awareness. The candidate should demonstrate composure and resilience in handling multiple competing priorities in a fast-paced environment.

You will also have the following

• Brand and industry knowledge of current activity, trends and positioning. 
• Clear communication skills both verbal and written
• Ability to perform duties effectively with minimum supervision and guidance. 
• Capacity and flexibility to work in a fast-paced environment, adapting to changing priorities.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.