Demand Planner - Own Label
- Full Time
- Hammersmith
- Buying and Merchandising
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are recruiting for a Demand Planner to join the Own Label team here at Harrods.
About the Role
As the Demand Planner for our Own Label team, you be responsible for the accuracy and integrity of Demand and Fulfilment. You will manage the demand signal across our Own Label offering, for the purpose of driving supply chain and supporting gross sales planning and execution. You will deliver continuous improvements to business planning accuracy, enhancing customer service performance and optimising inventory holdings.
You will develop the demand and fulfilment plan for all sites (Knightsbridge, .com, Airports and H Beauty sites), across our Own Label product range, which includes: Apparel, Homeware, Christmas, Stationary, Bags & Accessories, Royal Collection and dual branded partnerships. You will manage all articles in SAP, ensuring accurate master data settings are set up and interfaced into JDA.
Your duties will also include:
- Managing SKUs in fulfilment, ensuring correct safety stock parameters and coverage set are appropriate and in agreement with relevant teams
- Monitoring daily recships for large picks and fix issues for any exceptions
- Ensuring good housekeeping of master data and management of sku’s in both SAP and JDA
- Assuring the timely communication of ongoing forecast changes to stakeholders in the Merchandising, Buying, Trading, and Supply Chain Teams
- Ensuring forecast consistency, through the building of a consensus between the commercial forecasts, the financial trend and the sales history
- Challenging and consolidating the promotional and launch sales forecasts projected by the Buying and Retail teams, and forecast events and promotions in line with key dates
- Developing accurate new launch, discontinuation and aged stock forecasts including management of broader category impacts in conjunction with the Retail, Buying, and Trading departments
About You
You will have prior experience in a Demand Planning role, in an Own Label category or business. You will be PC literate, having worked with Excel to an advanced level as well as JDA, SAP or similar. You will understand automation, and be able to troubleshoot any issues or flag these before they arise.
The ideal candidate will be a subject matter expert in all things Demand Planning: using their expertise of not only the function but the product lifecycle to make informed decisions, advise the wider team and deputise for the Demand Planning Manager as needed. You will also be able to develop and maintain long lasting relationships with internal and external stakeholders, including Supply Chain, Buying and Retail as well as Vendors and Suppliers.
We are also looking for someone who:
- Has a strong customer service-focus when dealing with both internal and external parties.
- Is happy to travel to our Distribution site and the Knightsbridge store as needed.
- Possesses good time-management skills and the ability and willingness to multi-task.
- Is flexible and able to adapt to changing priorities.
- Drives resolutions and improvements from a people and process stand point.
- Can deliver at pace, to key timescales and deadlines.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, eligibility for a competitive bonus, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Join the forefront of luxury beauty retail as an Assistant Buyer, where you'll drive product performance and brand relationships across our store and online channels.About the RoleThis dynamic role of
Reference
VAC- 47139
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Fashion teams are now looking for a detail-oriented and highly motivated Buying Assistant to join them on a fixed term or permanent basis here at Harrods. This role is perfect for someone with a k
Reference
VAC- 41971
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Merchandising team are now looking for a Merchandise Admin Assistant to join them here at Harrods. We are recruiting for a range of category's - Fashion, Beauty, Home, Toys and Technology.We're al
Reference
VAC- 42143
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Fixed Term
Description
We are currently recruiting for a Campaign Trade Assistant to join our Buying team here at Harrods.About the Role The Campaign Trade Assistant supports the seamless delivery of seasonal trade campaign
Reference
VAC- 45920
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbyRead our insights

Teaser
GeneralContent Type
Career StoriesPublish date
07/11/2025
Summary
This week, we celebrated our annual Long Service Awards, a tribute to the incredible colleagues who’ve shaped Harrods not just through the years they’ve dedicated, but through the lasting

Teaser
AirportsContent Type
Career StoriesPublish date
07/10/2025
Summary
Have you ever walked through an airport and felt the buzz, the rush of people from all over the world, each with their own stories, journeys, and destinations? That’s the magic you become a part

Teaser
ApprenticeshipsContent Type
Career StoriesPublish date
07/10/2025
Summary
Starting out can feel overwhelming, but finding the right apprenticeship can be your ticket to a world of opportunity. Apprenticeships at Harrods are your backstage pass to the heart of retail, w

Teaser
In StoreContent Type
Career StoriesPublish date
07/08/2025
Summary
At Harrods, it’s the people who bring our store to life. We’re not just a department store; we’re a destination where world-class brands, experiences, and services come together, from fashion an

Content Type
NewsPublish date
07/03/2025
Summary
This is her story. This is Jordon. As part of our Pride celebrations, we’re shining a light on Jordon, the Social & Events Lead for Harrods’ LGBTQIA+ Network. She shares her story, who

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest

Content Type
NewsPublish date
05/14/2025
Summary
As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can sh

Content Type
NewsPublish date
05/13/2025
Summary
As part of Mental Health Awareness Week, we’re continuing to spotlight the stories of our colleagues, each one a powerful reminder of how community can shape and support our mental health.

Content Type
NewsPublish date
05/12/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Content Type
NewsPublish date
05/09/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
GeneralContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t
Recently viewed jobs