Emma Cousins
and I manage this role.
Associate Talent Acquisition Partner
Join our Toys and Technology and Homewear division as an Assistant Merchandiser, where you'll help drive commercial performance through smart planning, insightful analysis and cross functional collaboration.
About the Role
As Assistant Merchandiser, you’ll support the Merchandiser in planning and trading the Toys and Technology categories, primarily focusing on Own Bought toys (excluding Jellycat) while also assisting with one of our biggest technology brands, Apple. We are also recruiting for an Assistant Merchandiser to support out Homewear department also. You’ll use trading insights to propose actions that deliver sales, margin and OTB KPIs, while guiding and developing the Merchandise Admin Assistant. Working with Buying, Retail, Distribution and key suppliers, you’ll ensure the lifecycle of the range is managed effectively, identifying risks and opportunities along the way.
Key responsibilities include:
- Leading and developing the Merchandise Admin Assistant, including performance reviews and progression planning.
- Monitoring divisional trading patterns and recommending actions to maximise KPI performance.
- Challenging and improving merchandising processes to drive efficiency and effectiveness.
- Conducting in season reviews and delivering analysis to support strategic buying and merchandising decisions.
- Reforecasting in season performance and taking action to optimise profit opportunities.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be an emerging Assistant Merchandiser - or a high performing MAA ready for your next step - with a solid understanding of key commercial and financial metrics. You’ll bring a proactive, solutions focused approach and a genuine enthusiasm for supporting and developing others. You will be confident working at pace, comfortable analysing complex data, and committed to championing merchandising best practice. Your ability to autonomously manage priorities, coupled with strong communication and stakeholder management skills, will ensure you thrive in this fast paced division.
You must have:
- Strong Excel capability, with experience in forecasting and auto replenishment.
- A detail focused, data driven mindset and strong financial awareness.
- A collaborative, nurturing approach with the ability to work independently when needed.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
We are currently recruiting for a Compliance Manager to play a key role in driving responsible, ethical, and sustainable practices across our global supply chain.About the Role In this pivotal positio
Reference
VAC- 51758
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Merchandising team are now looking for a Merchandise Admin Assistant to join them here at Harrods. We currently have live vacancies in our Own Label and Beauty departments.We're always on the look
Reference
VAC- 42143
Expiry Date
01/01/0001
Job managed by:
Emma CousinsJob managed by:
Emma CousinsSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
We are looking for a Buyer to play a leading role in developing and elevating our Own Label product proposition across Bags and Accessories.About the Role As a Buyer, you will take ownership of buildi
Reference
VAC- 51490
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbyRead our insights
Teaser
Learning & DevelopmentContent Type
Career StoriesPublish date
02/11/2026
Summary
With 82% of in-store purchase decisions made on the shop floor, the role of a Sales Associate is hugely influential. At Harrods, sales is about creating experiences that stay with customers long af
Teaser
Head OfficeContent Type
Career StoriesPublish date
02/11/2026
Summary
Behind every smooth online journey at Harrods is a group of people thinking carefully about how customers browse, discover and shop. From the way products are presented, to how customers find us th
Teaser
In StoreContent Type
Career StoriesPublish date
02/11/2026
Summary
A career in security at Harrods is about taking pride in doing things to the Harrods standard. Security Officers play a vital role in shaping how colleagues and customers experience the iconic Knig
Teaser
GeneralContent Type
Career StoriesPublish date
01/22/2026
Summary
When the doors close at our Knightsbridge store, another side of Harrods comes to life. A dedicated team of engineers, electricians, technicians and specialists work through the night to make sure
Teaser
Private ShoppingContent Type
Career StoriesPublish date
01/15/2026
Summary
Personal Shopping jobs at Harrods are built on human connection. It’s a role that’s about taking the time to understand someone properly and to notice the details that matter to them. For our Perso
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
01/15/2026
Summary
Behind every memorable dish is a chef who understands more than just flavour. At Harrods, our chefs combine technical chef skills with a healthy sprinkling of creativity and teamwork to create expe
Teaser
Private ShoppingContent Type
Career StoriesPublish date
01/13/2026
Summary
A day in the life of a Personal Shopper at Harrods Meet Marina and Danijela as they share their captivating career journeys. A career in personal sho
Teaser
In StoreContent Type
Career StoriesPublish date
01/13/2026
Summary
There’s a certain magic in the Harrods experience, the attention to detail, the warm welcome, the moments that make every visit memorable. Behind every smile, every helpful gesture, and every sea
Teaser
Head OfficeContent Type
Career StoriesPublish date
01/13/2026
Summary
There’s something truly special about stepping into Harrods, the atmosphere, the energy, the sense of heritage and innovation living side by side. But behind every moment of magic experienced in
Content Type
EventsPublish date
11/21/2025
Summary
Last week, we hosted The Balancing Act, a panel led by our Working Parents x Women’s Network. The discussion focused on the realities of balancing work and family life, from returning aft
Teaser
Chefs & HospitalityContent Type
EventsPublish date
11/19/2025
Summary
Step behind the scenes at our Restaurants’ Christmas Show & Tell 🎄Here at Harrods, our incredible team of chefs from all over the world brings a wealth of heritage and traditions to the t
Teaser
Head OfficeContent Type
NewsPublish date
11/17/2025
Summary
We’re proud to unveil the new Harrods Service Centre in Hammersmith, a state-of-the-art facility developed over two years in close collaboration with ROLEX. This purpose-built space is a testa
Recently viewed jobs