We’re in the midst of a change at Harrods that our business hasn’t seen before. Our Retail offering is evolving as we grow our omnichannel approach
Being the front-line face of the leadership team, Retail Managers are skilled at inspiring their teams and divisions whilst creating great working cultures that promote the magic of working at Harrods.
Be inspired by our fantastic Retail Managers as they share their journey of how they got to their current roles.
Alice
"Hi. I'm Alice, a Retail Manager at Harrods. I joined Harrods seven years ago. Working at Harrods runs in my family, both my Grandma and Uncle worked here many years ago. I love my role, I get to work with a dynamic and diverse team, leading and inspiring our wonderful Sales Associates."
Emma-Jayne
"Hi, I'm Emma-Jayne, the General Retail Manager for Womenswear and Shoe Heaven. I started Harrods as a Christmas Temp ten years ago and worked my way up into this role. What I look for in a Retail Manager is passion above anything else. It doesn't matter about your background, we're looking for people who are truly inspirational and are ready to lead our teams on the shop-floor."
Rhiannon
“My name is Rhiannon, I am a Retail Manager at Harrods. I never imagined myself working here. I didn’t go to university, I was quite naughty at school and just thought Harrods wasn’t for me. Seven months in, and I am loving every minute of it. If you can show that you live our employee values and bring in what makes you uniquely you, you will be wonderful here"
Let’s Stay in Touch
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Latest jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Our Fine Watches division is now looking for a Brand Manager to lead sales, service and operational excellence for one of our luxury watches brands. This is a rare opportunity to take ownership of a p
Reference
VAC- 49423
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Are you passionate about childrenswear and toys, and looking to take the next step in your retail career? We’re looking for enthusiastic and motivated individuals to join our Childrenswear & Toys team
Reference
VAC- 49188
Expiry Date
01/01/0001
Job managed by:
Sara CossuJob managed by:
Sara CossuSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to ma
Reference
VAC- 47462
Expiry Date
01/01/0001
Job managed by:
Sara CossuJob managed by:
Sara CossuSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
Are you passionate about fashion and ready to take the next step in your brand management career? We’re looking for talented, driven individuals to join our Womenswear or Menswear department as Brand
Reference
VAC- 47277
Expiry Date
01/01/0001
Job managed by:
Sara CossuJob managed by:
Sara CossuSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We are now looking for a people-focussed and experienced Department Manager to join our one-of-a-kind Food Halls Division here at Harrods. Responsible for a team that sells luxury products across a ra
Reference
VAC- 46366
Expiry Date
01/01/0001
Job managed by:
Lucy GovanJob managed by:
Lucy GovanSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Finance, Legal and Internal Audit
Contract Type
Permanent
Description
We are looking for a Travel and Expenses Administrator to join our Finance department here at Harrods. You will be responsible for the management of expense claims processing and travel costs.
Reference
VAC- 51397
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Store Services
Contract Type
Permanent
Description
This is an exciting opportunity to play a pivotal role in ensuring health, safety, and compliance standards across our iconic Knightsbridge store. You’ll be part of a collaborative facilities team th
Reference
VAC- 50921
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our Fine Watches department, you will be responsible for providing world class customer service, demonstrating exceptional product knowledge and building high quality custo
Reference
VAC- 14627
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team are now looking for Warehouse Administrators support the smooth running of our state of the art, open plan warehouse. You will be part of a friendly, professional environment whe
Reference
VAC- 48260
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are looking for an Associate Product Owner to join our Product team here at Harrods. The Associate Product Owner will work closely with the more senior Product team members to define a clear and me
Reference
VAC- 51187
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanDiscover more about us
Teaser
Learning & DevelopmentContent Type
Career StoriesPublish date
02/11/2026
Summary
With 82% of in-store purchase decisions made on the shop floor, the role of a Sales Associate is hugely influential. At Harrods, sales is about creating experiences that stay with customers long af
Teaser
Head OfficeContent Type
Career StoriesPublish date
02/11/2026
Summary
Behind every smooth online journey at Harrods is a group of people thinking carefully about how customers browse, discover and shop. From the way products are presented, to how customers find us th
Teaser
In StoreContent Type
Career StoriesPublish date
02/11/2026
Summary
A career in security at Harrods is about taking pride in doing things to the Harrods standard. Security Officers play a vital role in shaping how colleagues and customers experience the iconic Knig
Teaser
GeneralContent Type
Career StoriesPublish date
01/22/2026
Summary
When the doors close at our Knightsbridge store, another side of Harrods comes to life. A dedicated team of engineers, electricians, technicians and specialists work through the night to make sure
Teaser
Private ShoppingContent Type
Career StoriesPublish date
01/15/2026
Summary
Personal Shopping jobs at Harrods are built on human connection. It’s a role that’s about taking the time to understand someone properly and to notice the details that matter to them. For our Perso
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
01/15/2026
Summary
Behind every memorable dish is a chef who understands more than just flavour. At Harrods, our chefs combine technical chef skills with a healthy sprinkling of creativity and teamwork to create expe
Teaser
Private ShoppingContent Type
Career StoriesPublish date
01/13/2026
Summary
A day in the life of a Personal Shopper at Harrods Meet Marina and Danijela as they share their captivating career journeys. A career in personal sho
Teaser
In StoreContent Type
Career StoriesPublish date
01/13/2026
Summary
There’s a certain magic in the Harrods experience, the attention to detail, the warm welcome, the moments that make every visit memorable. Behind every smile, every helpful gesture, and every sea
Teaser
Head OfficeContent Type
Career StoriesPublish date
01/13/2026
Summary
There’s something truly special about stepping into Harrods, the atmosphere, the energy, the sense of heritage and innovation living side by side. But behind every moment of magic experienced in
Content Type
EventsPublish date
11/21/2025
Summary
Last week, we hosted The Balancing Act, a panel led by our Working Parents x Women’s Network. The discussion focused on the realities of balancing work and family life, from returning aft
Recently viewed jobs