Natasha Coventry-Marshall
and I manage this role.
Resourcing Partner
Private Shopping Porter
- Full Time
- Knightsbridge
- Distribution and Warehouse
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is in our DNA. It goes without saying that our clients expect simplicity, ease, pace and most importantly personalised service, tailored to their needs, when they visit us.
We are looking for a Porter to join this fast-paced and diverse team of Private Shoppers. The role of the Porter will be to provide support to our stock team, our Private Shoppers and Private Client Managers and ultimately our clients and their orders.
About the Role
In this role you will be responsible for ensuring the department is ready to trade for the day, as well as dispatching client orders, and being accountable for the stock movement and stock holding.
In addition to this, you will be responsible for the below duties:
- Stock movement between sites, including Dispatch, Customer Collection points, Trevor Square, Courier desk and the Car park.
- Carry bags to the door for the clients at the request of Private Shoppers and Private Client Managers team.
- Return of stock to the departments daily, as and when required.
- Tidy the department, ensuring Harrods standards are adhered to prior to opening for trade.
- Support with packing of client goods prior to leaving the department.
- Assist with the presentation of stock for storage areas, ensuring that it follows the set standards.
About You
You will have excellent customer service skills and be confident that the decisions you make will be in the best interest of our customers. You will ensure that you develop and maintain relationships with colleagues and customers alike, whilst being able to handle a wide range of responsibilities.
You will also be:
- A natural communicator with outstanding interpersonal skills, making customers feel valued and heard.
- Standing/walking for extended periods of time.
- Ability to safely lift boxes up to 20kg.
- Knowledgeable on security procedures to ensure they are followed at all times to prevent theft/stock loss.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Share our drive to create seemingly impossible luxury experiences for customers, then this will be a hugely important move for you. As well as the chance to learn from true retail experts, you’ll have the satisfaction of working with world-class brands and a team that’s setting the standards for the industry.
As you build a long-lasting career with us, you will enjoy a package that includes 22 days’ holiday (rising to 27 days) and your birthday off, up to 33% Harrods’ discount, plus access to a competitive pension.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Anything is Possible
At Harrods, our mission is to make Anything Possible. The spirit of Anything is Possible and the equity of the Harrods brand is not purely released through how we advertise and market to our customers.
Moreover, it is rooted in the lived experience of our customers delivered every day by our colleagues.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
We are looking for an Assistant Manager within Supplier Engagement to join our thriving team in Knightsbridge, where you will play a key role in implementing our Supplier Engagement strategy, driving
Reference
VAC- 41046
Expiry Date
01/01/0001
Job managed by:
Ellen FieldJob managed by:
Ellen FieldRead our insights
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/08/2024
Summary
Meet Chloe, a Buying Assistant in Food & Beverage at Harrods. From building trade reports to coordinating with suppliers and studio teams, Chloe plays a key part in bringing seasonal campa
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
12/04/2024
Summary
Meet Ellie, an Assistant Buyer in Seasonal, Gifting, and Arcade at Harrods 🎄 Buying is so much more than numbers and data. Ellie works closely with our retail, online, and studio teams
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
11/29/2024
Summary
Meet Dana, a Buying Assistant in Beauty at Harrods. In Buying, it’s not just about choosing the right products for our customers—it’s about having the tools and insights to make it happen.
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/22/2024
Summary
The R.E.A.D Network and Mental Wellbeing Network proudly hosted the Wellness Power Hour in honour of Movember. This inspiring event highlighted how movement, nutrition, and mindfulness can
Teaser
Head OfficeContent Type
EventsPublish date
11/18/2024
Summary
Every month at our Hammersmith location, we host a community breakfast to bring colleagues together for connection and inspiration. This time, our award-winning Interior Design team took t
Teaser
Chefs & HospitalityContent Type
NewsPublish date
11/07/2024
Summary
Episode 7: Christian and Holly The Georgian This week marks a milestone for all of us at Harrods with the grand reopening of The Georgian! Christian Black, our Head of Business Dev
Teaser
Belonging & InclusionContent Type
EventsPublish date
11/05/2024
Summary
"Last month, we celebrated Black History Month by honouring the invaluable contributions of Black people to British society. This year’s theme, Reclaiming Narratives, inspired us to spotli
Teaser
Belonging & InclusionContent Type
NewsPublish date
10/29/2024
Summary
In the latest "This is Me" series, Tamzin, a Merchandiser in Technology and Toys at Harrods, reflects on her journey growing up in London with roots in Ghana and Dominica. She shares her e
Teaser
Belonging & InclusionContent Type
EventsPublish date
10/28/2024
Summary
"October marks Breast Cancer Awareness Month, and the Women's Network hosted a quiz night to generate awareness and raise donations. With delicious food, wonderful company, and a strong se
Teaser
Head OfficeContent Type
EventsPublish date
10/21/2024
Summary
Every month at our Hammersmith location, we come together for a community breakfast. With guest hosts from various departments, this is a wonderful opportunity for colleagues to network, c
Teaser
Head OfficeContent Type
Career StoriesPublish date
10/09/2024
Summary
This week, we sat down with Huma, one of our Assistant Merchandisers at Harrods, to get an inside look at life in the merchandising team. In this interview, Huma shares what her role involves, h
Teaser
Learning & DevelopmentContent Type
NewsPublish date
08/30/2024
Summary
Three stages. Three guest speakers. Three days of learning. We're excited to present our second Learn & Connect Fest, powered by inrehearsal's incredible network of speakers, experts, and
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs