This Is Me: Anxiety
Six of our colleagues have shown remarkable bravery by sharing their personal journey with anxiety. Take a look at each story below.
Anita
"My name is Anita Ubhi, and I am a Client Relationship Manager for Private Shopping. My journey with anxiety started back in 2019 and I think it was more so just the level of expectation I've set for myself in general. So when I first started having symptoms, it would be anything from heart palpitations to almost physical shaking because it was almost like a panic."
Hayri
"My name is Hayri Volkan. I am the General Retail Manager for Signature, Seasonal and Arcade. The first time I realised that I had anxiety, was probably around the time that I started secondary school. There was a lot of change in my life at the time. I suffered from a lack of confidence and I found it very hard to make friends. I realised it was sort of building up, this anxiety thinking about what I said and why I said it, and I wanted to do better. But just at the time, I just didn't understand why I was feeling that way."
Matthew
“My name is Matthew Shepherd. I am a Resourcing Partner at Harrods. My anxiety started when I was younger. My Mum and Dad split up when I was really young, and my Mum was very poorly. And because she was poorly, there was always a fear of getting too close to her, which caused me kind of a lot of anxiety and worry. It tended to be that I overthought situations and catastrophised things. And I just felt like I was a little bit different to everyone else.”
Michael
“My name is Michael Grant. I'm a Stylist and I work in the Studio. My anxiety surfaced when I was young. I was probably six or seven, and I realised I couldn't do the things that other kids around me could do, I couldn't play games with them confidently, and I couldn't speak up for myself without feeling like it was silly or stupid. When I realised it was anxiety, it was a lot easier for me to just work through it a little bit more. Everyone deals with it and sometimes you need a little bit of extra help with it."
Neil
"I’m Neil Thornton, and I'm the Group Content Manager here at Harrods. My journey with anxiety actually only kind of makes sense now that I'm kind of at a pace where I understand it and I look back and I kind of connect the dots. I was kind of like, oh, these don't feel like that should be my usual reaction to things. And I found that my kind of generalised worry about things was increasing, and that led me to a diagnosis of Generalised Anxiety Disorder."
Roísín
"My name is Roísín, and I'm an Image Co-ordinator at the Photo Studio. I realised that I had anxiety or some form of anxiety condition when I was 17. And it surfaced, I guess, from some family trauma. At the time, it looked like a sort of panic attack difficulty shorting my thoughts out and a lot of guilt and decision-making. If I made a decision about one thing would feel guilty about the decision that I didn't make."
Let’s Stay in Touch
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Latest jobs
Salary
Location
Location
Knightsbridge
Job Type
Part Time
Sector
Sales Associate
Contract Type
Permanent
Description
Our Hair and Beauty Salon is looking for an experienced Massage Therapist with strong skills in holistic and relaxation massage techniques, to bring their expertise to the team on a 30‑hour weekly bas
Reference
VAC- 56497
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our cutting‑edge Beauty departments, you’ll enjoy a package that includes access to our renowned Harrods benefits, including generous discounts across our store and restaur
Reference
VAC- 55571
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our Homeware department, you will be responsible for creating world-class experiences for each and every client. We currently have exciting opportunities available in our C
Reference
VAC- 55425
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
City Road
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Fixed Term
Description
We are recruiting for a Production Lead on a 12-month fixed-term contract to lead the successful delivery of our e-commerce image production operation, ensuring high-quality content is produced effici
Reference
VAC- 55335
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Fixed Term
Description
Our Stock Operations team are looking for a Stock Operative to support our Toys Department. You will play a vital role behind the scenes to make the Harrods magic happen every day. About the Role
Reference
VAC- 53936
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team are looking for Dispatch Operatives to join our team at Knightsbridge. You will play a vital role in ensuring customer orders are prepared, packed and dispatched to Harrods’ worl
Reference
VAC- 48235
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Lakeside
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What is the H beauty Talent Community? Our H beauty Talent Community is a space for passionate leaders who want to shape the future of luxury beauty retail. By joining, you'll stay connected to future
Reference
VAC- 55978
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Milton Keynes
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What is the H beauty Talent Community? Our H beauty Talent Community is a space for passionate leaders who want to shape the future of luxury beauty retail. By joining, you'll stay connected to future
Reference
VAC- 55975
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Edinburgh
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What is the H beauty Talent Community? Our H beauty Talent Community is a space for passionate leaders who want to shape the future of luxury beauty retail. By joining, you'll stay connected to future
Reference
VAC- 55974
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Glasgow
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What is the H beauty Talent Community? Our H beauty Talent Community is a space for passionate leaders who want to shape the future of luxury beauty retail. By joining, you'll stay connected to future
Reference
VAC- 55973
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetDiscover more about us
Teaser
ApprenticeshipsContent Type
EventsPublish date
10/14/2026
Summary
Apprentice Graduation 2026 What started three years ago as an idea from one of our own apprentices has become a special moment in the Harrods calendar.Our Apprentice Graduation gives collea
Content Type
EventsPublish date
09/17/2026
Summary
Network Celebration Evening 2026 Behind every successful network is a community of colleagues committed to making a difference. Last week, we came together for our second annual Belongin
Content Type
Career StoriesPublish date
09/14/2026
Summary
The most rewarding interior design jobs bring creativity and technical expertise together. At Harrods, they can also give you the opportunity to shape distinctive homes, translating a client’s idea
Teaser
Private ShoppingContent Type
Career StoriesPublish date
09/14/2026
Summary
A Private Shopping appointment can feel effortless to the client. Behind that experience, however, is a team of people bringing expertise and attention to detail to everything from preparing the Pe
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
09/11/2026
Summary
There’s much more to Buying than choosing great products. Behind every decision are numbers to understand, relationships to build and teams working together to bring products to customers in a way
Content Type
EventsPublish date
09/09/2026
Summary
Belonging at Harrods Belonging isn’t something we find. It’s something we create.Our Belonging Networks at Harrods bring colleagues together to share their experiences and help shape a cult
Content Type
Career StoriesPublish date
08/28/2026
Summary
This is Me: John As part of Psoriasis Awareness Month, we're shining a light on John, Senior POS Support Analyst at Harrods. He shares his story of living with psoriatic arthritis, and how
Teaser
Head OfficeContent Type
Career StoriesPublish date
08/19/2026
Summary
Every Harrods marketing campaign revolved around one simple question: what will this mean to the customer? The answer shapes everything that follows, from the first creative idea to the moment a me
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
08/18/2026
Summary
Every dish we serve a customer has to meet the Harrods standard. Food safety and quality colleagues help make that possible across our Food Halls, restaurants, production kitchens and made-in-house
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
08/17/2026
Summary
Choosing products is the part of buying that tends to get all the attention. It’s easy to picture a diary full of trade shows, new discoveries and exciting decisions about what should appear in sto
Recently viewed jobs