Valentina Segantin
and I manage this role.
Associate Talent Acquisition Partner
Our Security Team is looking for Uniformed Security Officers to join their diverse and experienced team. The Uniformed Security Officers are responsible for preventing and detecting offences against staff, visitors and contractors and will safeguard the company’s property, merchandise, monies and assets.
About the role
In this role you will work closely with a team of Uniformed Security officers to actively patrol the store and be on the lookout for potential offences. You’ll also liaise with employees, the public, and police on day-to-day security matters, meet with other investigative agencies and conduct inquiries on their behalf if needed. Meanwhile, you’ll keep up to date with any legislation that may affect your role.
The role also necessitates a 4 on 4 off shift pattern that may include working at other Company premises and will include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Additionally, extra hours and/or days of work maybe required and/or changed by the department, but with adequate notice (typically 48 hours) and therefore, a flexible approach is needed.
About You
You will be passionate about security and safety and curious about developing yourself. You will have a proven experience of providing exceptional customer service, and have the ability to build strong relationships with your team. You will work in an environment that is highly detail focused and require you to deliver exceptional performance.
You will also:
- Have exceptional interpersonal skills, as well as proficiency in conflict management and resolution techniques.
- Have mental resilience to occupational hazards like abusive and threatening behaviour, dealing with confrontation and pressures.
- Be able to demonstrate a high standard of personal appearance with a level of health and fitness that enables you to carry out the full duties associated with this position, which may include dealing with confrontational situations, as well as standing or patrolling for long periods of time.
- Have an SIA Door Supervisor license or be able to obtain the license if successfully offered
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll enjoy a package that includes a competitive salary of £40,338, a company pension, 21 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
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Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
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