Team Leader

Our Dispatch team are currently looking for a Team Leader to support the Distribution function within our Knightsbridge store on an FTC basis until October 2025.

As a Harrods’ Dispatch team, our aim is to ensure  that all customer orders in the department are fulfilled, packed, transported and dispatched on time and in the best quality to meet our required SLA’s (locally and internationally) and meet customer expectations the Harrods way.

About the Role

As a Team Leader within the dispatch department, you will support and report to the manager in the day to day running of the department ensuring that all KPI’s and objectives are met. You will be responsible for ensuring that all customer deliveries are dispatched on time and that all internal service issues are addressed within the team. 

This position is working 5 days out of 7 between the hours of 07:00-23:00 Monday to Sunday.

About You

As Team Leader you will have experience in warehouse and distribution roles giving you great attention to detail in the day-to-day endeavours in the department. You will also be a valuable team player who thrives on getting the job done to the high Harrods standards. You will possess excellent communication and leadership skills.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods