Supervisor

We are now seeking a team of hospitality specialists to bring our vision to life. This is your chance to be part of something truly spectacular. Join us in creating memorable experiences.

We are looking for a Restaurant Supervisor to join our passionate, supportive, and successful Restaurant teams, all within our iconic Knightsbridge store.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.
 

About the Role  
Reporting into the Restaurant Manager, you will be responsible for managing the restaurant waiting teams, ensuring it’s smooth running and going above and beyond for everyone who attends.  

You’ll be responsible for helping the business and the team in a manner that will ensure that all parties’ expected standards are maintained at all times. The role will have a huge focus on operational excellence by delivering a world class restaurant experience.  
 

About You  
You will have previous experience of working within world leading, and/or exceptional dining environments managing waiting teams, operating at the highest standard and embedding the right frameworks and training opportunities to enable success through your teams.   

You will bring with you a passion and enthusiasm for working within hospitality and you demonstrate this through your communication – you lead by example.   

You also understand and undertake day to day operational expectations around H&S, NPS, wastage maintenance and reporting, staff coverage, cash handling procedures and be able to Identify & create sales activity for your team through the implementation of upselling programs and incentives.  
  

About Us 
Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise To You 
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In joining the Harrods Team, you will receive:  
•    A competitive salary up to £17ph (this is made up of a generous base salary plus service charge*) 
•    Set contracted hours: Full time role, 42 hours, 5 days a week – paid additional working hours at an overtime rate of 1.5 p/h 
•    Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise 
•    Staff Canteen 
•    Up to 30 days’ annual leave (including Bank holidays) + your birthday off
•    Up to 33% Harrods discount

Uniquely You 
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods  

*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.