Sales Associate - Home Luxury Gift

We’re currently looking for full time Sales Associates to join our established and knowledgeable Home Luxury Gift division here at Harrods. If you are a luxury home décor enthusiast with an eye for detail and product specifications, passionate about exceptional customer service, and confident using technology (ordering systems, MS Excel etc.) this is the perfect opportunity for you.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Home Luxury Gift division includes products such as Home fragrances, high-end Home decor items etc, it is where we partner with every customer, understanding the brief to the smallest detail. We build sustainable relationships with customers, being product experts and at the forefront of what’s hot right now - working with some of the most luxurious and high-end Home Luxury Gift brands to ensure customers come back time and again.

In return, you’ll enjoy a package that includes an annual salary of £26,520 and access to a competitive commission scheme, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

You’ll also –

• Have great organisational skills to keep the shop floor running smoothly
• Have the ability to remain calm, and measured even when under pressure
• You’ll be resilient, and adaptable to your audience and environment believing that anything is possible
• Be a problem solver, asking questions and listening effectively
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike
• Enjoy the thrill of achieving sales targets

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods