Sales Associate - Hampers

We are now looking for a Part-time (16 hours/ week) Sales Associate to join our luxurious and one-of-a-kind Hampers department within our welcoming and close-knit Harrods Foodhalls team on a fixed term contract for 1 year.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Our Hampers department is like no other; our Sales Associates work closely with customers to ideate and create bespoke hampers and support with gifting needs. From the festive delights of our Christmas Hampers to our year-round offerings, our Sales Associates are integral to creating the moments of magic that come with opening a Harrods Hamper.

In return, you’ll enjoy a package that includes an annual salary on £11,715 and access to a monthly bonus, a company pension, annual leave, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You

You’ll be responsible for providing  world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. You’ll be a meticulous individual with good organisation skills and attention to detail, as well as having passion for all things food and gifting.

You will also:

• Have great organisational skills to keep the shop floor running smoothly.
• Have the ability to remain calm, and measured even when under pressure
• Have strong written and verbal communication skills.
• Be fluent in the use of MS-Office (Outlook, Excel and Word) and confident using technology (i.e. ordering systems).
• Be resilient, and adaptable to your audience and environment believing that anything is possible – focusing on excellent customer service.
• Be a problem solver, asking questions and listening effectively.
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram