Job type Full Time

Location: Knightsbridge

Sector: Sales Associate

Contract type Permanent

As a Sales Associate within our established and prestigious Homeware department within Harrods, you will be the face of our iconic brand and be responsible for creating world class customer experiences for each and every customer.

About the Role

Being part of the Homeware team, you’ll immerse yourself in a world of premium gifting, home fragrances, bed and bath, and cookware, working with beautifully crafted collections designed to enhance customers’ homes and lifestyles.

You will engage clients in meaningful conversations to understand their tastes, spaces and occasions, delivering a personalised and memorable service at every touchpoint.

Our Sales Associates take time to truly understand our customers, combining the Art of Selling with comprehensive product knowledge to drive repeat visits and long‑term relationships.

You will be responsible for:

Delivering a tailored, high‑touch service within luxury homeware.
Ensure high standards of visual merchandising and product presentation through effective stock management and replenishment.
Helping clients find products that compliment their homes or suit special gifting occasions.
Consistently achieving sales targets and performance standards.
Increase sales by selecting products to meet customer requirements whilst highlighting the features & benefits of the product.

About You

You will be an exceptional professional with a strong foundation in retail and best‑in‑class experience delivering memorable service. Passionate about luxury homeware you will take pride in creating refined, meaningful experiences for every client.

You will:

Have a genuine interest in home.
Be confident, personable and attentive to detail in every customer interaction.
Be motivated by achieving and exceeding sales targets.
Take pride in your appearance, punctuality and professionalism.
Be dedicated, disciplined and eager to continually develop your product knowledge.
Act as a positive role model within the team, setting high standards of excellence.

About Us

Harrods is one of the world’s leading luxury department stores and a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a supportive environment to inspire your best work, we provide abundant opportunities to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Hybrid at Harrods

At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.

We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.

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Sales Associate - Home

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Hybrid at Harrods

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Sales Associate - Home

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Hybrid at Harrods