Retail Service Associate - FTC

Our Retail Services team are looking for a Gift Wrap Associate to wrap gifts to an impeccable standard, whilst providing bespoke recommendations for client purchases. This is a diverse and exciting role, as we wrap everything from engagement rings to helicopters.

Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

Please note, this is a fixed-term contract, ending in April 2025.

About the Role 

You will be responsible for providing suitable and creative recommendations to the clients that suit their brief. You will ensure that their gifts are wrapped according to their budget in a timely and efficient manner, and that they leave with a personable experience.

You will also be responsible for preparing the gift-wrap space before the opening of the store. You will assist with the maintenance of back house areas to drive efficiency of service, and deliver regular stock audits to the wider team.

About You 

You will have a natural flair for creating magical experiences through the art of gift-wrap. You will be good listener to clients, and show your passion for perfection in each service provided.

You will have customer facing experience that will allow you to exceed customer expectations. You will also show a strong attention to detail, with the willingness to learn and improve your artistic abilities.

You will also need:

• Excellent interpersonal and communication skills.
• A natural talent for artistic and crafty projects.
• The ability to work in a team and a fast-paced environment.
• To be meticulous and show good attention to details.
• An open and positive attitude, showing that you can do anything.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods