Resourcing Partner (Buying & Merchandising)

We’re looking for a Resourcing Partner to support our Buying and Merchandise and Estates departments. Our purpose in Resourcing is no different to the purpose of Harrods: We take pleasure in making marked moments of magic to ensure we are always attracting exceptional people who want to be a part of our Harrods story. 

Our Buying and Merchandising teams are not only aligned with our Harrods values & invested in curating the very best product ranges, but they are on a mission to strengthen the Harrods reputation as the World’s Number One luxury store. They operate at the core of our business and, as the Resourcing Partner dedicated to this area, you will need to support all permanent recruitment needs and act as an ambassador for best practice. This is a fast paced, strategic role, critical to the success of our Resourcing strategy and the wider business.

This is hybrid working role based in our Hammersmith head office with frequent time spent in Knightsbridge.

About the Role

As a Resourcing Partner, your role is to ensure we are attracting, sourcing and selecting the best talent for Harrods. You will have line management responsibility for a dedicated Talent Coordinator so will coach, mentor and develop as appropriate.

You will be responsible for recruiting high calibre candidates ensuring you follow all the relevant stages of the recruitment process including briefing, attracting, sourcing, screening, interview and offer management. This includes all position types including permanent, fixed term and contract as well recruitment agency management. You will be accountable for designing different recruitment processes to deliver the best candidate experience and calibre to the business, whilst also maintaining the integrity of our recruitment system and its data.

You will be responsible for informing all stakeholders involved in the resourcing process by providing accurate and regular communication, ensuring you build effective relationships with line managers,  educating and managing their expectations regarding the recruitment process.

You are also responsible for regularly reviewing candidate experience, looking for ways to improve and continuously raise the bar for the candidate journey.

About You

You will come from an in-house talent acquisition background ideally, however recruitment agency experience will be considered.  You will preferably come from a B&M environment but this isn’t essential if you have demonstrable experience of managing end to end recruitment processes.

You’ll also have –

• Excellent communication, negotiation, and interpersonal skills with candidates and stakeholders alike.
• Strong analytical and problem-solving skills.
• The ability to work independently and as part of a team. You'll be working with hiring managers, candidates, and other stakeholders to ensure that we're always finding the best talent.
• Proficiency in attraction and using the right methods to find the right candidates. Tools like LinkedIn, Indeed, and ATS systems is essential.
• Knowledge of recruitment best practices and industry trends. You'll need to stay up-to-date on the latest strategies and techniques for finding and attracting top talent.
• Line management experience.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

As well as the support of a highly respected team of HR experts, you will find our business transformation creates a stimulating day-to-day environment and opens up a wealth of long-term career potential. Alongside this, you can look forward to an excellent package of benefits. This includes a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods