Private Shopping Divisional Coordinator

Harrods Private Shopping is dedicated to delivering world-class service to our most loyal clients, consistently exceeding expectations and creating unforgettable luxury experiences.

Within this, Client Delivery is the engine room of the division, responsible for building, nurturing, and growing relationships with our international clientele. We provide personalised access to Harrods and beyond, anticipating our clients’ needs to ensure every interaction is seamless, thoughtful, and expertly executed.

As a Divisional Coordinator, you will play a vital role in ensuring the smooth running of the Client Delivery function through high-quality administrative and operational support.

About the Role

This is a fast-paced, detail-oriented position where no two days are the same. You will act as a key support to the Client Delivery team, helping to maintain organisation, structure, and efficiency across the division.

You will:

• Maintain accurate centralised records, including attendance for meetings and trips
• Coordinate with brand partners to organise and schedule training sessions
• Book international travel and manage associated expenses
• Support the creation of performance management documentation for leadership teams
• Update client activation lists, tracking appointments and ROI
• Build and maintain strong, professional relationships with internal stakeholders and brand partners
• Continuously look for ways to improve administrative processes and team efficiency

This role is fully on site, working 5 out of the 7 days a week.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You are highly organised, proactive, and thrive in a dynamic environment. With strong attention to detail and a solutions-focused mindset, you are confident managing multiple priorities while maintaining accuracy and professionalism.

You will have:

• A self-motivated and independent working style
• Strong organisational skills and attention to detail
• Excellent communication and stakeholder management skills
• The ability to manage competing demands effectively
• A proactive, solution-oriented mindset
• Strong proficiency in Microsoft Office, particularly Excel
• A flexible and adaptable approach with a willingness to learn

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.