Online Commercial Planner

We are looking for an Online Commercial Planner to join our Digital Trade team here at Harrods. You will be responsible for maintaining accurate forecasts across key online metrics, particularly Sales and Order Volumes as well as proactively contributing to the annual budgeting process.

About the Role

The Online Commercial Planner will own the Digital Demand forecasting, collaborating with the Trade team and aligning with the Merch Planning teams. The role will also be accountable for the Order Forecast, regularly reviewing and updating to maintain accuracy for operational
capacity planning and closely monitor and provide insight on out of stocks, slippage and returns to support business decisions & priorities.

The role will also see you co-ordinate the seamless execution of the Harrods Sale and Sitewide Rewards Weekends as well as ensuring effective stock management, whilst maintaining profitable sales.

About You

The ideal candidate is dynamic and thrives in a fast-paced retail environment, easily building relationships and influence at all levels. They will have strong analytical skills, commercial acumen and a curious mindset along with a sound understanding of merchandising and ecommerce KPIs.

It is important that you have commercial experience in a similar role in a fast-paced environment, with strong Excel skills and experience using Power BI preferred. It is important that you are able to prioritise workload and work efficiently in a dynamic environment.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.