Enterprise PMO Manager (12 month Fixed term contract)

The Enterprise Portfolio Management Office (EPMO) Manager will manage a small PMO team responsible for ensuring projects across the portfolio comply with the PMO standards and procedures, and provide insight to senior management to help make strategic decisions around project / investment priorities, demand management, financial management, risk & issue management, resource management and corrective action plans.

About Us

Harrods’ IT comprises of a broad and tailored offering to support our luxury store in Knightsbridge, London and our Harrods.com website, as well as our wider Retail, Sales, Buying, Distribution, Fulfilment and Corporate functions.  Our IT offering is supported by a mix of in-house resource and 3rd party partnerships, with an integrated and united approach to a full IT operation.

Our PMO work on enabling a large portfolio of circa 70 projects a year and are the facilitators of innovation and new capability at Harrods.

About You

Key responsibilities will include managing the day-to-day activities of a data driven, delivery focused PMO function, providing guidance on PMO policies and processes, collaborating with IT Leadership and other senior staff to develop the IT portfolio of projects and programmes and prioritise opportunities for future investment. This is a highly visible role within IT and will require you to regularly engage with our IT Leadership Team and other senior managers within the department. The IT Portfolio will typically have anything from 60-70 active projects.

You will be confident working and partnering at all levels to ensure decisions are escalated to the relevant parties and considerations are made when there are changes in the project lifecycle. You will be responsible for planning the project portfolio, resourcing planning in accordance as well as leading on financial management of each project. This exciting and unique role will position you in the heart of the action in a business unlike any other.

You will ideally have some of the following qualifications:

• University level qualification e.g. undergraduate and/or postgraduate degree in a related field e.g. Business, Economics, Computer Science
• Agile qualification e.g. Agile Project Management
• A project management qualification
• P30
• ITIL Foundation
• Lean / Six Sigma

You will have relevant Enterprise Portfolio Management Office experience and ideally, experience in an IT organisation or knowledge of the IT function, as well as experience in activities that support project delivery and drive effective project and resource planning. Experience of supporting RAID management activities including maintenance of associated registers is also key. Planview knowledge is desired.

Our Promise to You

No one gets slotted into a box at Harrods. We will encourage you to be yourself and bring your whole personality to work. Then, together, we will find new ways to delight customers, bringing them luxury experiences that redefine the art of what is possible.

More immediately, you will benefit from an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram.