Corporate Communications Manager

Our Communications team are now looking for a Corporate Communications Manager to join them on a 12-month fixed term contract.

About the Role

As a key member of the Corporate Affairs team, you will drive strategic, proactive, and reactive corporate communications, strengthening the Harrods brand both internally and externally. This role requires someone with a strong media network and expertise in corporate and external affairs, with a deep understanding of the luxury retail industry and policy areas relevant to Harrods.

Your key responsibilities will be to:

• Develop and implement strategic corporate communication campaigns that build Harrods’ corporate brand.
• Maintain and expand relationships with key media and industry contacts.
• Lead crisis communication planning and execution as part of Harrods’ Crisis Management team.
• Oversee communications related to Harrods’ sustainability strategy, working closely with the ESG team to deliver the annual report.
• Represent the Corporate Affairs team to internal stakeholders across multiple divisions, including marketing, digital content, and visual merchandising.
• Manage and mentor the Corporate Communications Executive.
• Identify macro and micro trends in the media landscape, using them to strengthen Harrods’ corporate voice.

About You

You will be a seasoned Corporate Communications professional with proven experience in developing and executing high-impact communication strategies. You will have an extensive network of media contacts and a deep understanding of the luxury retail industry, with expertise in navigating key policy areas. You will be adept at managing both proactive and reactive communications, including leading crisis management efforts to protect and enhance brand reputation. You will also have strategic insight, creativity, and the ability to collaborate effectively with internal and external stakeholders.

You will also be:

• Skilled in managing relationships with key stakeholders and collaborating across different business functions.
• Focused on team development with leadership experience to support this.
• A self-starter who can take initiative in identifying opportunities for brand strengthening.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods