Assistant Manager

We are looking for an Assistant Manager within Supplier Engagement to join our thriving team in Knightsbridge, where you will play a key role in implementing our Supplier Engagement strategy, driving adoption of our new supplier portal and managing the performance of our digital freight forwarder.

About the Role

In this role you will actively engaging with our strategic suppliers, supporting the manager in developing and executing the on-boarding plan for the supplier portal as well as participating in monthly/quarterly operational meetings to build collaboration and continuous improvement across both Harrods & our brand partner supply chains.

You will also:

• Play an integral role in implementing and driving adoption of the new supplier portal.
• Train both internal teams & suppliers on Supplier Portal system to ensure seamless knowledge transfer in time for go-live.
• Ensure escalation of EDI message issues follow the appropriate process with Cegidem, and resolution KPIs are adhered to.
• Lead a team of coordinators to ensure accurate inbound delivery information, through updating line level POs to support resource and capacity planning in our distribution centre.
• Be an SME in our digital freight forwarding platform, while collaborating and managing the performance of carriers against KPIs through analytics and reporting.

About You

You should be able to work flexible hours/days and demonstrate the ability to adapt to the changing demands of the role, and deputise for the Supply Chain Planning Manager when required and support out-of-hours implementations and projects. You should also be available to travel occasionally to the Distribution Centre in Thatcham.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods