The opportunity to support Harrods International Heathrow's management team is here. As a Supervisor you will provide support to the management team in opening and closing routines of the terminal along with other daily duties.
About the Role
In this role, you will be responsible for leading a team of Sales Associates and Specialists in providing world class customer service, demonstrating exceptional product knowledge and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand.
You will provide support to the management team in the opening and closing routines of the terminals that they work in as well as delivering sales and service with the team in the absence of the Sales Manager.
Please note, due to the location of this role, all successful applicants will need to provide satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass.
Due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 3 months from point of application. Further details regarding timeframes will be provided at interview stage.
About You
With experience as a team leader or supervising, ideally in retail, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need:
- Previous experience with opening and closing duties
- The communication skills to make a quick, long-lasting impact in a highly skilled team.
- The ability to deliver sales and service through the team in the absence of the Manager
- Experience supporting the operational control of the floor along with overseeing daily counts, actioning price changes, reviewing stock levels
- Ability to work morning and evening shifts as well as weekends.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Anything is Possible
At Harrods, our mission is to make Anything Possible. The spirit of Anything is Possible and the equity of the Harrods brand is not purely released through how we advertise and market to our customers.
Moreover, it is rooted in the lived experience of our customers delivered every day by our colleagues.
Related jobs
Salary
Location
Location
Heathrow - T1 London
Job Type
Full Time
Sector
Heathrow
Contract Type
Permanent
Description
We are looking for an Assistant Manager to join the team here at Harrods Heathrow.About the RoleAs Assistant Manager in this team you will support the Retail Manager to deliver the operational require
Reference
VAC- 41715
Expiry Date
01/01/0001
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Heathrow - T1 London
Job Type
Full Time
Sector
Heathrow
Contract Type
Permanent
Description
Our team is looking for a passionate Sales Associate to join Harrods International at Heathrow Airport, selling fine watches and jewellery.About the RoleYou’ll be responsible for providing world class
Reference
VAC- 35243
Expiry Date
01/01/0001
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Heathrow - T1 London
Job Type
Full Time
Sector
Heathrow
Contract Type
Permanent
Description
Our team is looking for a Sales Specialist in our Harrods store at Heathrow to create an unforgettable experience for visitors from all over the world. Whether you’re a recent school, college or unive
Reference
VAC- 23166
Expiry Date
01/01/0001
Job managed by:
Katie GavinJob managed by:
Katie GavinRead our insights
Teaser
Head OfficeContent Type
EventsPublish date
10/21/2024
Summary
Every month at our Hammersmith location, we come together for a community breakfast. With guest hosts from various departments, this is a wonderful opportunity for colleagues to network, c
Teaser
Head OfficeContent Type
Career StoriesPublish date
10/09/2024
Summary
This week, we sat down with Huma, one of our Assistant Merchandisers at Harrods, to get an inside look at life in the merchandising team. In this interview, Huma shares what her role involves, h
Teaser
Learning & DevelopmentContent Type
NewsPublish date
08/30/2024
Summary
Three stages. Three guest speakers. Three days of learning. We're excited to present our second Learn & Connect Fest, powered by inrehearsal's incredible network of speakers, experts, and
Teaser
Learning & DevelopmentContent Type
EventsPublish date
08/29/2024
Summary
Last year marked a significant milestone for apprenticeships at Harrods with a record number of learners joining the program and the implementation of new standards. This year, we celebrat
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/19/2024
Summary
As part of our celebrations for South Asian Heritage month, global makeup artist Manny Shina joined us for an exclusive Beauty Masterclass. Our colleagues discovered the secrets to achievin
Teaser
Belonging & InclusionContent Type
NewsPublish date
08/09/2024
Summary
"My name is Eisa. I have been at Harrods for just over two years, working in Brand Partnerships, and I'm part of the R.E.A.D Network. Growing up South Asian is a big blessing. We have huge
Teaser
Head OfficeContent Type
NewsPublish date
08/05/2024
Summary
"The Harrods Events Team hold the authority on event delivery at an exceptional standard. Working alongside our brand partners and our Harrods stakeholders on event concepts from creative
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/25/2024
Summary
"We are truly proud to bring South Asian Heritage Month to life this year. This is the first time we are celebrating as a Racial Equality and Diversity network, and our aim is to make Sout
Teaser
Our Promise & ValuesContent Type
NewsPublish date
07/24/2024
Summary
Episode 6: Davinia & Anna In with the New It's been an exciting week for all of us at Harrods, as we have just launched our wonderful new range of Harrods products. We catch up wit
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/19/2024
Summary
"I'm delighted to share that, throughout July and August, our Racial Equality and Diversity Network (R.E.A.D) will be celebrating South Asian Heritage Month. This year's theme is "Free to
Teaser
Belonging & InclusionContent Type
NewsPublish date
07/09/2024
Summary
Together with pride. Harrods, Rosewood London and L’Oreal joined forces to celebrate LGBTQIA+ Icons for Pride Month. We are proud to build conversations on diversity, inclusion and visibi
Teaser
Our Promise & ValuesContent Type
EventsPublish date
06/25/2024
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs