Store Services Operative

We are looking for Cleaning Operatives where you’ll play a crucial role in ensuring that every customer enjoys a pristine and welcoming experience at our store.

This is a Full Time 12 month Fixed Term Contract. This role works the Morning Shift [Monday-Saturday 6am-2:30pm and Sunday 7:30pm-4:00pm], 5 days over 7, including weekend work.

About the Role:
As a Cleaning Operative, you will be an essential member of the Harrods team, ensuring that our cleaning and waste standards are maintained at the highest level. You will take pride in every task, from keeping the shop floor spotless to handling emergencies with minimum disruption to our customers. With a keen eye for detail and a proactive attitude, you'll ensure that both public and back-of-house areas are always clean, safe, and inviting.

Key responsibilities include:
•    Handling, transporting, and storing cleaning equipment safely and efficiently.
•    Performing regular cleaning tasks such as vacuuming, mopping, sweeping, and polishing.
•    Addressing spills, stains, and emergency situations (floods, incidents) promptly.
•    Keeping washrooms clean, well-stocked, and hygienic at all times.
•    Maintaining a safe and organized cleaning cupboard and managing stock levels. 

About You:
You are hardworking, detail-oriented, and take pride in ensuring a space is impeccably clean. Commercial cleaning experience is required to ensure you can deliver to the high standards expected in this role.

Key requirements:
•    Proven experience in commercial cleaning.
•    Ability to work independently and as part of a team.
•    A positive, proactive attitude with a strong sense of responsibility.
 
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

 In return for your hard work, you’ll benefit from a competitive salary and an excellent benefits package, including a company pension, flexible working, 22 days’ holiday and your birthday off, up to 33% in-store discount and a travel season ticket loan.  

 
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods