Safe Deposit Associate

Our Safe Deposits team are recruiting for a unique opportunity for a Safe Deposits Associate to join our fantastic team here at Harrods. This role is responsible for providing an exceptional level of service in a discreet luxury environment, ensuring the customers’ needs are exceeded to the best of our ability.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

In this role the Safe Deposit Associate will be operating from the Harrods Safe Deposit. You will work within a team with your main tasks being granting customers access to their Safe Deposit facility, completing applications with potential customers, carrying out customer due diligence for potential customers and obtaining outstanding payments from clients.

Your responsibilities will also include, engaging with clients and building their trust in the Harrods brand on a day to day basis. Ensuring administrative tasks are completed and accurate communication is sent to clients. Remaining vigilant and aware of Anti Money Laundering (AML) legislation at all times will be a key part of the role.

This is a chance to join a one-of-a-kind department based in the oldest part of the store, dating back to 1896 that is full of history. Behind the Victorian three-ton steel entrance door lies first-class security surveillance equipment, including electric gates, solid steel walls and alarms.

About You

You will understand the importance of delivering excellent client service. You will be confident in having conversations with potential clients about our Safe Deposit service and the vetting process. You will have a strong interest in Anti-Money Laundering and Customer Due Diligence.

You will also:

• Have experience in a client facing role.

• Have strong IT skills (MS Office and Outlook)

• Be flexible to all aspects of the role and adaptable to the changing priorities of the role

• Have a strong attention to detail.

• Have previous experience in banking or AML Processes (desirable)

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods