Runner

We are now seeking a Runner to bring our vision to life, supporting the seamless delivery of an exceptional dining experience. This is your opportunity to be part of something truly special, where every detail matters and teamwork is key. Join us in creating memorable, world-class experiences that set the standard for luxury hospitality.

About the Role 

The Runner reports to the Head Waiter, Supervisor, or Restaurant Manager. They have a strong understanding of the restaurant’s operational needs and are responsible for supporting smooth service delivery alongside the waiting and running teams. Their contribution helps ensure that the highest standards are consistently maintained.

This role has a strong focus on operational excellence, with the key aim of helping to deliver a world-class restaurant experience. Main responsibilities include supporting the restaurant team by delivering food to guests’ tables promptly and ensuring that guest satisfaction remains at the forefront of everything we do.

About You 

You’ll be a trusted team player who thrives in a fast-paced environment and is passionate about delivering great guest experiences.

You will also have: 

• Strong customer service focus when dealing with both internal and external parties. 
• Good interpersonal and communication skills.
• Excellent time-management skills and the ability and willingness to multi-task.
• Flexibility and readiness to adapt to changing priorities.
• Strong work ethic and unwavering commitment to Harrods and brand values.
• Ability to perform duties effectively with minimum supervision and guidance. 

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.  

In return you’ll receive: 

• A competitive salary plus service charge. 
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise. 
• Great career opportunities in multiple locations around the UK and going international. 
• This role offers the opportunity to build your expertise in numerous different industries and grow an exciting career within Harrods. 
• Access to a staff Canteen. 
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off. 
• Up to 33% Harrods discount. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods