Host/Hostess - Dining Hall
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. Through our Front of House staff, we drive ourselves and inspire others to always push for more and to create moments of magic for our customers.
We are looking for Hosts to join our passionate, supportive, and successful Restaurant teams, all within our iconic Knightsbridge store.
About The Role
A service focused role, with a key focus of maximising the customer experience and working within the Host team to ensure excellent service. The role will be essential to ensuring that each customer has a sense of a pleasant journey when they visit our restaurants as well as ensuring that seating and covers are being always maximised.
You may, or may not have hosted in a premium restaurant, but it isn’t essential. You will be confident in carrying out exceptional service, passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.
- You are strong customer service focused and have excellent interpersonal and communication skills.
- You have great time-management skills.
- You’re cool, calm, collected – and able to think on your feet.
- You’re reliable and work well in a team – pitching in without being asked.
- You appreciate that the little details create lasting impressions.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise To You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In joining the Harrods Team, you will receive:
- Hourly salary of up to £16.50 per hour (This is made up of generous base salary plus service charge*)
- Set contracted hours with minimal late finishes
- Overtime paid at time & half
- Great career opportunities in multiple locations around the UK and going international.
- This role offers the opportunity to build your expertise in numerous different industries, and grow an exciting career within Harrods
- Subsidised food and drinks in our staff canteen
- Up to 30 days’ annual leave (including Bank holidays) + your birthday off
- Up to 33% in-store discount and access to our employee high-street discount portal
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Read our insights
Hi there! This is Katie, Talent Development Advisor at Harrods. As part of National Apprenticeship Week, we wanted to highlight our current apprentices and encourage all colleagues to learn m
Three stages. Three guest speakers. Three days of learning wrapped. We just hosted our first-ever Learn & Connect Fest for all our colleagues. Dr Hazel Harrison shared insights on The Scien
Content TypeCareer Stories
Over the last year, Your Career has supported colleagues to understand their true potential within Harrods. Through our Career Clinics, we have provided face-to-face advice directly from
"This October, our Racial, Equality and Diversity Network (R.E.A.D) came together with colleagues to celebrate #BlackHistoryMonth. We 'saluted our sisters' with authentic stories, hosted t
"Hello, My name is Margaret Amoah. I work in the Food Halls on the tills. I've worked for Harrods for 35 years. And if there's one way to describe Harrods, it's the uniqueness of Harrods t
Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarkab
“This September we celebrated National Inclusion Week. As part of this, I had the chance to visit some of our locations and host virtual sessions to discuss our Belonging Networks and how
Recently viewed jobs