Demand Planning Assistant - Own Label

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role  

As a Demand Planning Assistant for Harrods Own Label, you will provide comprehensive support to the Demand Planner and Demand Planning Manager, ensuring accuracy & integrity of Demand and Fulfilment for the category. 

The duties of the Demand Planning Assistant will include: 

• Supporting the Demand Planner in challenging the promotional and launch sales forecasts projected by the Buying/Retail teams, forecasting events and promotions in line with key dates
• Management of master data relating to replenishment in SAP ensuring a high level of accuracy is always maintained
• Chasing deliveries and amend qty’s and delivery dates to improve visibility of inbound intake
• Resolving trouble shipments, co-ordinating with Distribution and Buying to ensure that issues are resolved promptly and drive improvements in vendor compliance
• Attending meetings with internal or external stakeholders when required
• Building and maintain strong cross-functional relationships across key internal teams including Buying, Retail, Online Trade, Product Catalogue and Distribution/Supply Chain

About You  

Our future Demand Planning Assistant will possess great admin skills, knowledge of SAP and Excel as well as a proactive approach to problem solving. You will be flexible and ready to adapt to changing priorities – able to manage multiple tasks and stakeholders in a fast paced environment.

Whether you have prior Merchandising, Demand Planning or Buying experience, you will be used to managing large data sets and SKU count, able to deliver at pace to key deadlines and time scales. 

The ideal candidate will also possess:

• Experience of demand planning, replenishment and forecasting
• Experience of JDA system preferable
• Proven experience with SAP
• Excellent PC literacy (Word, PowerPoint, advanced Excel)
• Strong numerical and analytical skills
• Excellent communication and stakeholder management skills
• Strong customer service-focus when dealing with both internal and external parties

About Us 

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.
  
Our Promise to You 
 
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan. 
  
Uniquely You 
 
At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
 
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods