Assistant Manager

About the Role 

The Assistant Restaurant Manager reports into the Restaurant Manager and will have a 360 degree scope of all commercials for the restaurant operation. In this role, you will be responsible for managing a team of individuals and overseeing the day-to-day operations to consistently deliver exceptional service & standards, whilst demonstrating strong people skills and a fully flexible approach to the role whilst being an ambassador for the Harrods brand and values.

Having a huge focus on operational excellence, the role’s key attribute is delivering a world class restaurant experience. The role will be involved and feed into the long term vision of the restaurant and all its commercials, be able to set and follow plans, work with and influence key stakeholders within the restaurant, bar and Harrods to support the growth and change. 

About You 

You’ll have a strong track record of hospitality management experience, preferably with a prestigious hotel or high-end restaurant. Having a great knowledge and passion for food and drink is essential. You’ll have great organizational skills and a strong customer focus in everything you do.

You’ll have exceptional people management skills to coach and direct the team, with the ability to build effective working relationships with support functions including Buying, Supply, Distribution, IT and HR. A keen eye for detail and a hands-on approach is a must.  

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. 

Our Promise To You 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.  

In return for your hard work, you’ll benefit from an excellent benefits package, including a company bonus, generous company pension scheme, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan. 

Uniquely You 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods